First Response Heating & Cooling

First Response was a life saver! Submitted an inquiry at 5pm, appointment was confirmed within minutes, tech was at our house by 8pm. Incredible service, very professional, and they were able to solve the issue quickly.

We called today for the first time, on a Sunday morning, they came in about an hour, communicating well when to expect service until arrival. Technician Adrien was fast, professional, and also cautious, wearing a mask. We’ were very pleased.

I had a very good experience with this company. They came the same day to repair our A/C in the heat of summer. Matt was polite and professional. There was no ridiculous up-sell to try and make extra money. They provided the service I needed and not anything I didn't.

John was professional and friendly and explained everything clearly and thoroughly. We were so impressed that we signed up for their yearly maintenance plan. I will be recommending this company to our neighbors!

Appreciate texts confirming appointment and communication of arrival. Trent arrived exactly as promised and was very thorough in diagnosing and fixing our AC. Price was very reasonable and would recommend this company for understanding that customer service is a priority.

A/C went down at 11pm one night. After googling 24 hour A/C service in my area I called 7 different HVAC companies claiming to have 24hr service. Three no pick ups, 3 pick up and got my info for a call the next day. At 12am I call Brian and he left the gym and came over to help me out at 1am. Although, he was unable to save my 14 year old unit his customer service is superb!!! Incredibly knowledgeable about the business. No high pressure tactics.Customer service doesn’t really exist in most places like this. Would certainly use again.

I love these guys...they NEVER disappoint! Great service, friendly and super knowledgeable...a company you can trust and depend on. So refreshing. Such a pleasure to know that there are service companies that still take pride in their work and strive to please their customers.

The technician showed up on time and was very professional. He was knowledgeable about what he did and knew exactly what was wrong with my cooling system within the first few minutes of showing up. Would recommend this company and will use them in the future

The service and support received by First Response Heating & Cooling surpasses ANY other service experience received anytime, anywhere. Seriously. The work they do is stellar and they NEVER oversell. It's wonderful to know you're dealing with a company that has our best interests at heart, a company we can trust.

First Response Heating & Cooling provided us with great service. They were able to install our new unit and duct work in a timely manner, during a very hot August. The staff of First Response was very knowledgeable and made sure we understood all the steps throughout the entire process. We will definitely call on this company in future.