Company proactively set up a cleaning and ordered a case of filters for replacement. Filters ordered were the wrong size. I was told that they would be reordered. When Filters were delivered, there was no attempt to knock, the box was just left outside our side door.
We had some issues to begin with, but the company took care of everything that was bothering me. It's a bit early to tell whether this new system will actually save me money or not (only been using for 2 months), but I'll know in a few months. I have dealt with Carlos the owner and Charles, his son, and both have been professional and have worked well with me. I feel like they value me as a customer and are trying to make sure that I am a satisfied customer. The last company I dealt with was so large that I felt like a number, but these guys seem big enough that they will be around for a while and small enough that they know their customers. I recommend that you use these guys for your AC needs.
Grateful to Charles our technician. He was on time (early!), polite and professional and did a very thorough job with our maintenance in just under one hour.
THANK YOU Longsworth Comfort Air! We are completely satisfied with the professional work and will always recommend you to our clients and friends!
I updated to a Trane Heating/AC Installed by professionals who addressed every detail. I found this to be a great experience with excellent service and knowledgeable technicians. I chose Longsworth based upon a recommendation, and I would HIGHLY recommend this business to others. Parts are American made!
The technician that came was very prompt and professional. He was also very courteous! He showed me before and after pictures of our air handlers which desperately needed a full cleaning. He did a great job! I was so impressed with their quick responses and the fact that they did not pressure me into any services that we decided to sign up for the yearly maintenance as well. They seem very organized and everyone I have spoken to (whether on the phone or in person) has been great to work with.
At this time I unfortunately cannot give them a good review. Just put in a new unit from them and humidity is to high for the low temperature we have to set. Never had this problem before.
They went above and beyond. Have had no issues with the system. Works like a charm and it was set up with remote access from the start. Polite and professional.
Very attentive service and expert installation. Carlos the owner was always very resposive and professional. I would recomend them for any hvac service.
Cheryl Seitz
Company proactively set up a cleaning and ordered a case of filters for replacement. Filters ordered were the wrong size. I was told that they would be reordered. When Filters were delivered, there was no attempt to knock, the box was just left outside our side door.
Gary Brumagin
We had some issues to begin with, but the company took care of everything that was bothering me. It's a bit early to tell whether this new system will actually save me money or not (only been using for 2 months), but I'll know in a few months. I have dealt with Carlos the owner and Charles, his son, and both have been professional and have worked well with me. I feel like they value me as a customer and are trying to make sure that I am a satisfied customer. The last company I dealt with was so large that I felt like a number, but these guys seem big enough that they will be around for a while and small enough that they know their customers. I recommend that you use these guys for your AC needs.
Jamie Lienhardt
Grateful to Charles our technician. He was on time (early!), polite and professional and did a very thorough job with our maintenance in just under one hour.
THANK YOU Longsworth Comfort Air! We are completely satisfied with the professional work and will always recommend you to our clients and friends!
JOSEPH LAPORTE
Longsworth Comfort air is very professional, on time, and clean. I have and will recommend them for all air conditioner and or water heater needs.
Joan Boyer
I updated to a Trane Heating/AC Installed by professionals who addressed every detail. I found this to be a great experience with excellent service and knowledgeable technicians. I chose Longsworth based upon a recommendation, and I would HIGHLY recommend this business to others. Parts are American made!
Madeline M
The technician that came was very prompt and professional. He was also very courteous! He showed me before and after pictures of our air handlers which desperately needed a full cleaning. He did a great job! I was so impressed with their quick responses and the fact that they did not pressure me into any services that we decided to sign up for the yearly maintenance as well. They seem very organized and everyone I have spoken to (whether on the phone or in person) has been great to work with.
Ron Smith
At this time I unfortunately cannot give them a good review. Just put in a new unit from them and humidity is to high for the low temperature we have to set. Never had this problem before.
Robert woods
They went above and beyond. Have had no issues with the system. Works like a charm and it was set up with remote access from the start. Polite and professional.
Candice Weber
The technician was very nice to deal with and is helping me repair our air conditioning system.
Glenn D'Arrigo
Very attentive service and expert installation. Carlos the owner was always very resposive and professional. I would recomend them for any hvac service.