Freezing Mechanical Air Conditioning

I highly recommend Frezzing Mechanical. Since Valeria came to my house and sold me the unit it was excellent deal . Alexis and Alain the technicians installed my new unit it was a great job. Very clean and professional. Everything works perfect. Thanks guys for taking good care of my AC needs.

Alex the Sales representative gave an exceptional presentation and moved in a timely manner in getting us the quote.

Alexis and Alain, the installers were professional and did a great job installing the unit. We were impressed!!

Great Service From the Start. Very Professional And Organized I didnt expect it all in one day but these guys are Def. The Go to guys when you want a new System. Quality of Alains And Alexis Work is Above excellent and delivered within a timely Manner.

Great service. Very professional and courteous and always willing to answer any questions or concerns. Alexis and Alain exceded our expectation. Employees like them make the difference for any business

Great experience and service from the entire company.”, particularly Ariel.

Excellent service , was promised installation same day and it’s was done in hall the time , my house is clean and cold in the middle of the summer . I recommend Alexis and Alain for the service and Alex pascual for the contract and sale truly thankful for such a great servicio plus the unit is brand new !!!!!! I am so happy they showed me the box and opened in front of me . I was truly amazed on how profesional they are

Overall pleased. The sales process felt a bit too pushy but the price for my AC was fair. I felt that the advisor did not suggest the best product for the needs of our house, but was just there to make the biggest sale. That is to be expected, though.

What I’m impressed by - and truly warrants 5 stars - is the installation. Ramsay came to install our unit. He was timely (early actually), efficient and considerate (he vacuumed my carpet after finishing installation, and left zero trash/mess behind).

I highly recommend this company. We were approved within minutes and the installation took place next day. Alexis and Alain are very professional and detailed. It was a pleasure working with them.

Please read calmly, the conclusions I am going to start with,
1- Exaggerated prices, with a 10 year warrant I was charged in "labor cost" the retail price for the 3 ton Coil itself.
2- They do not have control their units "Trane" so they don't have replacement parts on hand.
3- They do not have on-call staff that can assist you in case of emergency, you must wait for the next day and they do not call you.
4-They do not follow up with the client once the equipment is repaired.
5-In my phone calls with them they showed little interest in keeping an ongoing client once past the initial sale.

I bought 2 complete air conditioning units on June 30, 2020, Trane brand rather pricey, on 10/08/2021 the second level unit was damaged, called Alex Pascual the seller of Freezing mechanical, with whom I made the contract for the purchase of the units. I was told to send a text documenting how he could help me, I wrote to him to help me, and he never answered me! From there I called the technician who I had done the installation and he told me that it was too late to call the company, because it was around 10 pm and Freezing mechanical does not have an emergency system, so call and leave a message, according to them they'd respond the next day. They never returned my call, I called again mid-morning on August 11, Ileana answered me, (supposedly I had a year of free maintenance) but it had already happened and I never knew; He sent me 'a technician $ 85.00, the Coil had been damaged, it had to be replaced, according to them Trane did not answer, they needed the replacement Coil, in the Doral offices, which is where Trane's main offices are located. because they didn't have the part on hand they asked for it in West Palm Beach , I was on hold for 6 days, I called every day but it was a waste of time, the justification was that it was on the way and that I would receive it on Saturday, on Saturday that would arrive on Monday, they sent the technician Julio C Bravo and they replaced the Coil for $1110.00 dollars, the price.

Alain and Alexis did a wonderful job. We're very professional and answer all our questions. My parents really happy.
Highly recommend them