Wards Air Conditioning

The service person was excellent! He did a very thorough job, was very polite and provided an excellent verbal summary of the service work that he completed.

I have been using Ward's since 1995 for both my business and home. I have always been happy with the excellent service and price. Highly recommended!

Very please with Ward’s overall staff and service.

These people NEVER keep their appointment times. We've used them numerous times over the years and EVERY single time we'd call they took days just for a tech to come out. If you're having AC issues and don't want to be stuck in a miserably hot home for a few days DO NOT use this company. An issue that was supposed to be fixed on their last visit here happened again and now stuck here enduring the heat AGAIN. Stay away from this business.

I have been using Wards for years. They are very reliable and honest. They have always taken care of all of my A/C services and I would highly recommend them.

I have been using Ward's for over 20 years. I have found them to be trustworthy and competent. With Ward's I don't have to worry about problems with my heating/AC system.

the customer service here is horrible. they set up an appointment for me today at 1pm and i called after 1 asking about the tech. i was told the tech is eating lunch so someone will come through at 130,2,230.... appointments definitely means nothing to this company.

Installed a new 3.5 ton Trane AC system in my home. I got several estimates before selecting Ward's. Barry Hall was the consultant that did the evaluation of what was needed. He was very knowledgeable and professional. He took the time to measure the home, the windows, check the insulation in the walls and attic in order to calculate the proper size system that was needed. None of the others were so extensive. He provided different options. He solved a problem we had in our large living room that had a high ceiling and was the hottest room in the house, by enlarging the small existing vent and adding a second vent. The price included replacing the refrigeration lines and the ducts near the air handler. The total cost was $6,021 for a 3.5 ton, high quality Trane Heat Pump system. They did what they promised and were there when they said they would be. I highly recommend.

We chose Wards AC to replace our 13 year old "contractor grade" HVAC system. It was beginning to ‘growl’ on startup, was noisy as all get-out when running and provided Hurricane Force winds when operating to the extent that we had to turn the system off at night so we could sleep.

Our new TRANE system is dead quiet. It’s even difficult to hear the outside unit running (standing right next to it) if the sprinklers are running!

TRANE user adjustable de-humidification is super awesome, and the environment cleaning filtration unit is keeping the inside air about as allergy free as you can get outside a hospital setting…..

The Wards team did the entire job in one shot. Removal and installation was spotless. The team members were awesome! They even got along with my mini-schnauzer. Everyone answered every question I had.

This is not my first TRANE purchase, and if I ever have to buy HVAC again, it WILL BE TRANE again!!

If I ever have the opportunity to recommend an installer, it WILL BE WARDS!!

I called on a Friday morning and scheduled for a tech to come out the same day in the afternoon. I was also told the tech, or somebody, would give me a courtesy call prior to arrival. Well, nobody called or showed up.

I can’t comment on their workmanship, since they never did any work; the 1-star reflects their lack of calling and showing up.