Springer Bros. Air Conditioning & Heating, LLC

Installed new Trane XV20 System 19 SEER Variable Speed Heat Pump (750 Stages) Maximum Comfort and Humidity Control Hyperion Variable Speed Air Handler and air cleaner. EVERYONE was OUTSTANDING, professional, knowledgeable, responsive, reliable and dependable. The crew removed my old system and installed the new system. They were clean and respectful and very accommodating putting the shoe covers on when coming into the house. HIGHLY recommend Springer Bros with all air conditioning and heating needs. Keep up the GREAT work Springer Bros and staff. 💖

My air conditioner had been out for a week and the other company I had scheduled to come out for the repair cancelled my appointment without notice and rescheduled my appointment for the next week leaving my family without air conditioning for two weeks. I called Springer Bros. to see if they could come out any sooner. Springer Bros. office staff was friendly and understanding. They scheduled a service call for that afternoon. The technician that came out was also amazing. He explained the issue, gave a few options for repair, and had the unit working within a couple of hours. Would highly recommend calling Springer Bros. before calling any other company in Lakeland.

Recommended by neighbor, Springer Bros listened to our needs and offered 4 options in writing. Derek took plenty of time to explain terms and how options differed. Office staff listen, respond and send email confirmation of appts. Techs, crew show up on time. They stuck to codes, adapted to challenges in the attic and went beyond job requirement. I found the whole crew polite, considerate, professional and they cleaned up the work area and attic. Lead adapted quickly when I reminded him of specific need in thermostat. Derek and Nate followed up promptly to adjust temp settings and did what it took to make the smart home app connect. I would definitely recommend this company.

Let me start off by saying that now days it is VERY RARE to find an honest company with 5 star customer relations, and ill also add that it's seldom I take the time to write a review like this.
Springer Bros checks every box when it comes to what a business should be. They are beating competitive companies with pricing, giving me multiple options for my new AC install which was done on August 5th 2020. The ladies in the office are very polite, and responsive to concerns and phone calls, Nicole was my point of contact. The owner Joe did my quote, he was on-time, polite and explained everything that he did. Compared to 3 quotes he was significantly cheaper for the same size units that other companies quoted me on. I had a high end brand installed with a great labor and parts warranty. The install tech were again on-time, polite, quick and cleaned up the job site.
Let me say, i'm a handyman myself and I am picky and particular about everything. I know that no shortcuts were made during install. Unit works fantastic!

Ive received follow up calls to check on the install and my satisfaction. Its been a long time since i've genuinely felt like a company cared about the customer. Springer bros is in my opinion the best of the best in A/C. I have family and many friends that will agree with me on this.
Springer brothers, Thank you for caring, thank you for being on time, thank you for returning my calls, and thank you for being a great American company!

A BIG thank you to Springer Brothers A/C & Heating! One of the most professional and caring companies I have hired! Thank you Chad, Logan & Chance. We highly recommend contacting them if needed.

These folks are top notch. Received a text advising arrival time with a photo of the employee. extremely friendly and knowledgeable . hands down the best service experience I have ever had. HIGHLY recommend these guys.

Jason was on time, very professional and did a great job in a timely manner. We would recommend Springer Brothers A/C.

Thank you very much!!!

The technician showed up early which was certainly great since the AC was out and it's hot. He very quickly diagnosed the problem. It was the fan motor in the condenser unit. He quickly replaced the motor and was done in short order. My rating of three stars is simply because they charge $80 for a service call and do not apply that to the work or parts done so I paid $80 more than I would with 90% of the other companies I could have called.
We have approximately 185 homes in the Creekside residential area. We have a list available to all residents of mechanics to call for service required on homes. I was going to recommend and put Springer Brothers on that list, however, having to pay an extra $80 I will not do that.

What a surprise! My unit was getting old and before the prices go any higher, I decided to replace my older AC system. I called multiple companies and got Multiple quotes from 7k to 10k. With there quotes they explained it would be a while to get a full system in stock. No one seemed to have a full system in stock. I called Springer Brothers because their website said they had units in stock. Chad came out to give me a quote. He was prompt, professional and presented a pretty darn good price. Surprisingly, he had many units in stock. I signed up for it immediately. Logan and his install team, were very polite and efficient. They removed my old system and professional installed the new one. I have to say, it was overall a very positive experience. Thank you.

We hired this company to come in and fix another company's huge mess. They met and exceeded all of our expectations. I won't go into detail, but we will say the old company left us royally screwed with shotty duct work and a false drain line they never installed, that we paid for. Springer Brothers blew the competition out of the water just because they're that awesome! In one day, SPRINGER BROS. did what the other company couldn't in a month! Thank you all that were involved at Springer Bros. This whole ordeal was a nightmare, and even though we had to come out of pocket even more to get it right, Springer Bros did right and I will definitely be using them again!