Springer Bros. Air Conditioning & Heating, LLC

So I came home from work after hours and I ended up calling the after hours line. I received a call back from Lewis fairly quickly. He was busy on some calls and were not able to come out immediately so he walked me through what I needed to do over the phone and at it worked. I just wanted to say thank you and I will be using their services from now on.

Got in contact with Nicole at Springer Bros for an estimate on a new A/C System, Was met by Joe ( The Owner) 1 day later, ran over all of my options, didn't try to sell me on any specific unit like many other companies did. We decided on a Trane unit (came in way under the competition on price) and in less than a week he had his crew come out on a saturday to install. Very professional and doesn't give you the run around. Joe and Nicole have earned a customer for life! Thanks Springer Bros!

We have had Springer Bros. servicing our HVAC needs for over 15 years. We have purchased two (2) A/C units from them and had Springer Bros. install and service our units the entire time. We have found the technicians to be professional and well trained. On the latest visit Chris came to the house after Jason had performed our annual service due to the southern part of the house not cooling down. As it turns out a corn snake decided to reside on our capacitor and was promptly dispatched to snake heaven by virtue of high voltage. Needless to say this wreaked havoc with the A/C unit. Springer Bros. was called and the PROMPTLY came to the house and remedied the situation. This company charges a far price for their services and in our experience has always delivered on their promises.

If your reading this post, your search for a hvac company is over. There is a reason this company has a 5 star rating. I called needing two 19 year old units replaced for my house. Immediately I had two very pleasant, professional, and honest people (who I believe were the owners) come over to go over options. Keep in mind prior to Springer Bro’s coming over I called Wards to do the same. Only two companies that offer train units I could find in Lakeland. There’s a reason Wards at this time has a 2.5 star rating. I won’t go into detail as it would be unprofessional on my part, however I will tell you the prices were very similar with Springer brothers offering more and Springer bro’s having the decency to call you back. Maybe Wards didn’t need the 11k sale..I’ll never know nor do I care at this point. With that said, I had a crew of 6 come over to begin work. They laid down tarps on my floors, cleaned up after themselves, played with my dogs, and were very personable people. They had to do some fabrication in order to make the newer air handlers fit and I must say, again there’s a reason they have a 5 star rating! Don’t get discouraged with the 11k price, I needed two large a/c units and needed more duct work installed along with some modifications, not your normal day for an install. They took on this challenge, did it within a day, was on time, registered my units, and took the time to show me how to use the smart thermostats. Honestly I probably would have paid the 11k just for the thermostats...it’s that cool! They WILL have my business for my yearly service now along with my rental house maintenance.

Thank you Springer Brothers, Lakeland’s ONLY hvac company in my opinion:)

I recently purchased an older home in Lakeland and wanted a professional evaluation of the existing HVAC system in the home prior to finalizing the contract. I contacted Springer Brothers and Derek offered to personally evaluate the system. He was extremely knowledgeable and courteous and determined that the system was sufficient rather than try to push unnecessary costs to me. He even shared with me some easy DIY ways to make my system more efficient. The system is working well and I recommend them to anyone looking for a high quality high character HVAC service team.

After having issues with another AC company, we are so glad we called your company. You came highly recommended from friends and you fixed my issue quickly . We were lucky to have Matt as our technician and he was amazing ! He took the time to explain everything to me and made sure we got the part quickly and installed as soon as possible. Thank you Matt ! You definitely have a new customer !

Excellent company with honest prices, amazing customer service and high integrity. I have been very pleased with all my dealings with Springer Brothers and will continue to use them in the future for all my A/C needs. This is a company you can trust to take care of your needs!

Springer Bros. HVAC company gave me a fair price for installation of supply register to a guest bedroom. All personal I had contact with
were polite & professional. I was a HVAC estimator for 11 years before
retiring. I recommend Springer Bros.for a fair price.....professional
service.....ownership that cares about customer satifaction.

FINALLY!! A quality HVAC service company, with reasonable prices, prompt and professional service, that explains what is being done to my system in terms that I can understand, and who is truly working hard to win my business.

The service technicians (Chris & Ray) are true professionals in their trade, and in their mannerisms. I purchased this home as a foreclosure and it had it's share of problems: notably poor AC maintenance. Derek (the one who gave me the estimate for repairs) did not try to sell me a new system (it's only 8 years old). Instead, he simply suggested ways to maintain the system. Chris did an outstanding job explaining what he was doing as the work progressed; Ray was surgical in having the tools & equipment ready when needed.

As a lifelong Florida resident, I have learned to be skeptical with many service companies. At last I have found one that I can be truly confident is looking out for my best interest. Not once did any technician or representative try the "hard sell" to get me into a new system, unnecessary repairs, or even to enter a service contract. Actually, I was the first to mention annual service; and they have won my loyalty.

If my HOA wouldn't complain (I live next door to the president), I would be happy to put a Springer Brothers sign in my yard. Failing that, I will sing their praises to everyone I meet. And, if there ever comes a time when I should need a new system, there's only one HVAC company I am willing to trust: Springer Brothers Air Conditioning & Heating, LLC.

Let me shout this out loud. Luis and Springer Bros AC are totally awesome. Michelle (I think that's your name) in the office too. Totally knowledgeable, friendly, and efficient. I had previously called P.A. (The company initials) for service and was facing a horrific conclusion. They said a tech would be there on Sunday A.M. The P.A tech arrived as scheduled and i explained to him the outside unit was buzzing and the fan wasn't turning. He took the covers off the unit and started testing the parts with a meter. He said the unit was dirty and needed cleaning. He used a meter to test and I noticed the meter had numbers on it and thought everything was basically looking ok at first. I had previously looked at youtube video's and thought the problem was likely the capacitor. He looked at all the parts, disconnected the wires and test everything with that meter. The tech had me check the breaker in the house and I turned it on and the breaker immediately tripped. So the tech checked the wires to the board and contactor and then clipped a zip tie holding wired laying on the compressor and checked the wires for wear and the ground and then said the compressor was bad and it had shorted out. He then pulled out another test meter that had just lights on it with the top light turning red when he used it and pointed it out to me. He then told me that not only was the compressor bad but the capacitor, the hard start, the contactor, and basically every part was shot and thought either a lightning strike or a power surge was the probable cause. The charge for the service call was $77.00 and he said that the compressor would cost $2791.00 in which the estimate didn't show the cost for the rest of the parts and said I would be better off just buying a new unit. He assured me he was knowledgeable by telling me twice he used to be a sales rep for Trane. I called my home insurance company to see if it was covered. They said that they would send out a person to check the unit first and it would take from 30 - 45 days to replace the unit if it was determined that it was covered. I decided to purchase a portable AC from Home Depot that cost $309 + tax to try to get us through until then. I then decided to call another AC company to get a 2nd opinion and I am thankful to THE LORD I did. This company, Springer Bros. is a GODSEND.