Springer Bros. Air Conditioning & Heating, LLC

Springer Bros. Air Conditioning were very professional, punctual, and cleaned up after they finished the job. The experience was no pressure sales. We were informed on many different air conditioning options. Chad explained the benefits of each option and the savings on our future electric bill. He took time with us so we could make the right decision choosing the best options for our home. This is a huge investment and I appreciated Chad for letting us ask a lot of questions.
The installation men did a fantastic job. I did get 3 quotes from different companies locally. I am glad I went with Springer Bros. Air Conditioning. Amazing Experience!!!

What a great company to work with. We had to replace 2 air conditioning systems which of course is not a fun experience. However Derek and his team were exceptional. They showed up on time and were very quick to respond to any questions we had. Obviously we had a lot of questions as this is a large investment. However Derek and his team never rushed us and never seemed frustrated at all with our many , many questions and many quote revisions!
The work was completed within the time frame they told us.
The crew was friendly , polite and very courteous in our home. They covered the floors and left my home very clean.
We personally would highly recommend Springer Bros to everyone we meet. They made this process so much easier.

After searching for a replacement a/c unit for my home I finally found a honest and fair company with Springer Bros. I found them to be knowledgeable, honest and a pleasure to deal with. Chad did a great job explaining my options and was great to work with. They are an asset to the company. Chris and Hector did the install and were friendly and knowledgeable. They also helped me program the new thermostat. I would recommend Springer Bros. to family and friends.

Called Springer bros when our tenant’s AC unit broke (and was starting to get really hot outside).

We had first called around other places but no one could really come out. In the one place that could come out said they could not fix anything until Tuesday (we called on Sunday of Memorial Day weekend - bad timing for AC to break).

I called Chad and he was super helpful. Put me in touch with their service people. They came out very shortly after I called and had everything fixed the same day! I was pumped my renter didn’t have to sit in the heat for 2 extra days. Very reasonable pricing too.

Luis was the on-call tech. He was super helpful, great attitude, and stayed until 9pm to get the job done.

Extremely professional all the way around...from phone calls to punctually. Everything was great. 5 stars.

A great local, family owned and operated business, that is professional and very courteous. Everyone from the Service Technician, Installers, and Office Personnel were always helpful and committed towards customer satisfaction. At first, I was not looking forward to having to get my 20 yr old air conditioning fixed and dealing with a contractor, but Derek and his company made it extremely easy. No up-selling or “growth” and quick turnaround time. Thanks!

Springer Bros. were great to deal with. Professional from the very first phone call. Needed the annual maintenance done on air system. Had an appointment time from 8 to 10 am and here I thought I will be sitting around waiting and maybe by noon if I'm lucky (you know the cable guy, ugh). Very nice gentleman by name of Jason arrived 2 minutes early! I was pleased to see he was in a nice clean company truck with a neat company uniform on. Made me feel more comfortable. Was professional from the get go and even put shoe covers over his boots so he wouldn't mess up my floors. Jason was very thorough, checked everything out and cleaned the entire system. It is an old system and he was honest in telling me the life span I could anticipate. Will definitely be using Springer Bros. again for all my air/heating needs. Have recommended them to my co-workers too. When it's time to replace the unit I know who I will be calling!!

I made an after hours call during the holiday weekend in which I receive a response within the hour regarding to my emergency. A few hours later a technician responded to my home to address my concern. Due the the severity of my situation and the fact that my system was 19 years old, under the recommendation of the technician, I opted to replace my system. Within two hours, another expert came to my home to discuss my options. At this point everyone that I had been in contact were very professional and addressed my concerns. Due to COVID-19 the system would not be available for several business days so Springer Bros provided 3 AC units in the meantime. Within the week of my emergency call, my new AC Unit was installed by yet another friendly, professional installer. My AC system works perfectly and I am very pleased with my overall service. Springer Bros had kept me informed through the week as I was waiting for my AC system to be delivered and were attentive to my needs at all time. Great service and very professional. This is why we need to support our local businesses, they truly care for their clients.

It took me a while interviewing many AC contractors. I made my decision to contract Springer Bros. You never know if you made the right decision. And I did make the right decision.
I could not be more satisfied from the day when they first drove up until they finished and drove away. Every technician was very professional. Every technician was skilled in the area of the installation. What a pleasure to watch them work. The installation was done neatly, clearly
and looked great. They educated me on how the system worked & anything else you can think of. I feel confident in the years to come that Springer Bros will always have my back.

We did not know a thing about Derek and Springer Bros. except from their website before we called them. We knew even less about choosing an AC system to replace our worn out 12-year-old unit. We had 2 other salesmen in our home and called a couple others before going with Springer Bros. and we are so glad we did! Springer Bros. went above and beyond in our recent purchase and install of a new Trane system. I don't know if I can say enough good things about their service. Derek took the time to help us make an informed decision that fit our needs and budget as well as answer our many questions. They kept our leaky unit (beyond reasonable repair) filled with refrigerant until the install so we were not without AC in August. We appreciated their attention to detail and that they thoroughly cleaned up after their work. They are very personable and we felt very comfortable with them in our home. Their follow-up after the install is just as professional. I highly recommend giving Derek and Springer Bros. the opportunity to earn your business!

Called Springer Brother for service on my heat pump (heater wasn't working properly). Chris serviced the unit and clearly explained what was wrong and what repairs were needed. With the age of the unit and the repair cost likely being significant, discussed replacing the unit. Now looking to have a new system installed. Would highly recommend Springer Brothers and Chris for service calls!

Update: Had new system installed, can't say enough about the work that was done. We did have a small issue with a switch not working properly, Jared responded to the service call and did an excellent job finding and fixing the problem. Love the new AC unit!