I would like to think Matthew for his hard work on repairing my office system it was a late appointment but he stayed till 8 to make sure the job was completed and my office was cooling also thank you Tom for checking in on the progress and helping out ! Looking forward to the future business and service to our homes !
This is coming from a first time home owner: First class experience start to finish. Within 24 hours, I scheduled an appointment, had a technician surveying my unit/condenser, had quotes in hand, and installation scheduled for the next day. Technicians were on time, thorough, and professional. Had job done in 6 hours and not only educated me on the entire product line, but outlined what was best for my home, installed my new thermostat, and saved me money by maintaining some of the prior equipment and not replacing. Overall great experience and would recommend to all.
I wanted to give a shout out to Reliable for a job well done. All technicians (3)that I encountered were superb, informative, and thorough. The service manager Tim is very helpful and simply takes ownership of the crisis at hand. It was amazing the technicians let you know in advance when they were going to be there, they were here on time, took their shoes off at the door, and at the end of it all cleaned up every bit of mess that they had created. You don't find many companies like this anymore and I look forward to working with your team in the future. R from OBT
Had pleasure to meet Darwin for installing our home dryer duct. He was so respectful and considering. He knew what was needed to complete the job. His conduct is a classic text book example of providing a customer service at its highest level. Highly recommended.
Darwin came to do our yearly maintenance and was so professional and friendly. He did a great job and was very thorough. He checked the unit inside, outside and in the attic. He took his time but was efficient. We are very happy with our service and feel like we got a lot of value for the money.
Sent Luis out, I’ll never use another AC guy or company. From start to finish walked us through everything and explain how to do a few things to help keep the house colder. Couldn’t have sent a better person!
Luis was very helpful and went above and beyond to fix our A/C. He was very kind and respectful Reliable Ducts is blessed to have a great employee. Highly recommend this company.
I was extremely happy that Reliable Ducts sent Darwin to my new home to find out why the ac wouldn’t shut off and why it made so much noise. This young man was amazing ! He was an excellent listener and good communicator informing me of potential problems. His trouble shooting was very methodical. He cured the problem and went the extra mile to show me maintenance that I need to perform. I would highly recommend this technician to everyone having issues with their hvac. Darwin's mom would be so proud ! Thank you. Barbara Furgiuele 4646 Clapboard Crossing Way
Our Technician Kurt was very nice and professional and even explained everything to this Ditzy lady I call myself.. I liked that they texted me reminders about my scheduled appointment and even sent me one with who my Technician would be.. Also the office staff was very understanding about a wrong email and resent everything for me...
Jarrod Tonge
I would like to think Matthew for his hard work on repairing my office system it was a late appointment but he stayed till 8 to make sure the job was completed and my office was cooling also thank you Tom for checking in on the progress and helping out ! Looking forward to the future business and service to our homes !
Myron Tonge - ARK Homes for rent
Nicolas Pardo
This is coming from a first time home owner:
First class experience start to finish. Within 24 hours, I scheduled an appointment, had a technician surveying my unit/condenser, had quotes in hand, and installation scheduled for the next day. Technicians were on time, thorough, and professional. Had job done in 6 hours and not only educated me on the entire product line, but outlined what was best for my home, installed my new thermostat, and saved me money by maintaining some of the prior equipment and not replacing. Overall great experience and would recommend to all.
Rick Adams
I wanted to give a shout out to Reliable for a job well done. All technicians (3)that I encountered were superb, informative, and thorough. The service manager Tim is very helpful and simply takes ownership of the crisis at hand. It was amazing the technicians let you know in advance when they were going to be there, they were here on time, took their shoes off at the door, and at the end of it all cleaned up every bit of mess that they had created. You don't find many companies like this anymore and I look forward to working with your team in the future. R from OBT
lisa L
Had pleasure to meet Darwin for installing our home dryer duct. He was so respectful and considering. He knew what was needed to complete the job. His conduct is a classic text book example of providing a customer service at its highest level. Highly recommended.
Jason Cueva
Excellent service!! Wes did a great job with our maintenance and also educated me on what he did. Highly recommend!!
jennifer lee
Darwin came to do our yearly maintenance and was so professional and friendly. He did a great job and was very thorough. He checked the unit inside, outside and in the attic. He took his time but was efficient. We are very happy with our service and feel like we got a lot of value for the money.
Blackwork Gloves
Sent Luis out, I’ll never use another AC guy or company. From start to finish walked us through everything and explain how to do a few things to help keep the house colder. Couldn’t have sent a better person!
Mean Mug
Luis was very helpful and went above and beyond to fix our A/C. He was very kind and respectful Reliable Ducts is blessed to have a great employee. Highly recommend this company.
Barbara Dash Furgiuele
I was extremely happy that Reliable Ducts sent Darwin to my new home to find out why the ac wouldn’t shut off and why it made so much noise. This young man was amazing ! He was an excellent listener and good communicator informing me of potential problems. His trouble shooting was very methodical. He cured the problem and went the extra mile to show me maintenance that I need to perform. I would highly recommend this technician to everyone having issues with their hvac. Darwin's mom would be so proud ! Thank you. Barbara Furgiuele 4646 Clapboard Crossing Way
Tara Jarvis
Our Technician Kurt was very nice and professional and even explained everything to this Ditzy lady I call myself.. I liked that they texted me reminders about my scheduled appointment and even sent me one with who my Technician would be.. Also the office staff was very understanding about a wrong email and resent everything for me...