Air Pros Hollywood

The guys were very nice and was trying to work out the best deals that I could afford. I really appreciated the time that was spent and all the suggestions that was given at the time of service. I would recommend you guys to any one. Thanks again

Condo air conditioning needed replacing 2 days after hurricane Ian hit the west coast. I live in Illinois and condo is in Florida’s East coast. Condo complex recommended several business and I chose Air Pro after doing online research. Within 24 hours I had a new unit installed. We did the transaction over the phone. Every time I had a question my text was answered immediately. Extremely pleased with technical professionalism and timely manner.

The AC is fixed and doung fine so far so i must edit and upgrade. The technician Luis was very knowledgeable and got to root of the issue very quickly. Resolved-AC was brought July 2021 and 3 nights ago the AC went out the fan icon showing on the thermostat. I called early in the morning and I had to call back all day with someone saying you are next or someone will be on their way. Finally in the late afternoon around 5:30 a technician showed up. The technician said it needs draining/cleaning/ blowing out due to clogging and this is not covered under warranty charged $220. I paid the AC blew for one day and now the fan icon is back showing on the thermostat which means that wasn't the problem diagnosed by the technician. I called back now I can't get anyone to come back timely to properly diagnose the problem and honor the warranty. DO NOT USE THIS COMPANY THEIR CUSTOMER SERVICE IS TERRIBLE AFTER INSTALLATION. THE WARRANTY WON'T BE HONORED AND THEY DON'T FIX IT PROPERLY.

Technician Thomas Trevino did a great job communicating and installing the heating system we needed. Very profesional and knowledgeable.

The technician arrived during the appointment time frame. He was kind, respectful, and professional. He provided pictures of our system before and after the service and explained the issue and what was needed to fix it. He provided information on their maintenance membership and explained how to get it in the future if we didn’t join that day. No pressure, which I really appreciated.

Told the heater in my 6!yr old unit was bad
The warranty is 10 years on unit
Told me heater not part of unit is paid them 1680.00 and asked for itemized bill which never came
Told by other Hvac company it should have been for the part
But without a itemized bill don’t know how much it was

arrived and did the maintenance requested. did not take long. also suggested future maintenance but did not try to hard sell which i do appreciate.

We used AirPros this week to replace our central air system and were very impressed with their professional responsiveness and the quality of the work performed.

Nerley was the first technician to arrive and was able to identify what happened to our existing system and the damage that occurred. Replacing the old system with a new high efficiency system was the best solution and Nerley took care of all the details to get the project started. Overall, we are pleased with the results and would recommend AirPros to our neighbors.

Louis was awesome he arrived 15 min prior to appointment time .was professional and educated us on the route cause of our problem and he fixed our issues fast and efficiently thank you AIRPROS! You saved the day again .

The technician came out to diagnose the problem, and showed up the next day again to perform the repairs. Went over several options to fix it for me and thoroughly explained the long terms effects of each one and their costs so I could pick the option best for me. He was very thorough in his explanations and was extremely friendly and courteous the entire time. Would definitely use Air Pros again!