Air Pros Hollywood

Scheduled and never showed up after waiting most of the day. Called and got put on hold for 3o minutes and then hung up on, don't know how they are in business. Meanwhile I have an angry wife and baby with a 90° home and now I need to find a new ac company to Schedule.

Others will just come and make sure cool air is coming out. Airpro will check your guages make sure they are in line with manufactors guidelines. Makes sure the system works for longer life.

The team that was here was outstanding they did great work they were very polite they cleaned up after themselves and I would recommend them to anyone

Very pleased with Air Pro. He told me his name two different times and Noone knows him. Name is Mikita..

Shawn was very thorough and knowledgeable. Worked in getting me a great deal.

Kameron Armani Ray was the best.
He is very professional and educated on his job.

Next service I want him again.

Anthony was great came in figured out the problem quickly and was able to get it resolved with out replacing anything. Backend office might be a bit slow from what google lets you schedule but he showed up same day as I scheduled the appointment.

Friendly, professional and fast. They did an amazing job and even gave us instructions on how to use the new system.

Johnny was my rep that came to evaluate my HVAC system and to give me recommendations on how to correct my duct work - He was very knowledgeable and did an excellent job in presenting what would be best for my situation, he was great, easy to interact with and stayed with us until we worked out a solution for install and payment options - 5 star so far.

The team that came out to upgrade my duct work was Andro Alemany - he and his team was absolutely terrific, they explained in detail the process and went right to work - after they were finished with the duct they replaced my plenum , which looked like Michael Angelo did it himself, a true masterpiece indeed. They took their time to ensure they got it all done correctly, and explained the triple seal technology - I was more than happy with the process - another 5 star for Andros and his Team at AirPro.

After the Triple seal was completed there was a question as to maintenance of the system for optimal performance and the UV light in the plenum. I wanted to clarify with Johnny about the UV light - I called and he never got back to me, sent a text no reply - called the company they sent him a message but he did not get back to me. We were not upset, because up until this point we had 5 star service - we just wanted to clarify the UV light for the plenum but he never followed up which felt as though we got brushed off - 3 star.

The company however did send someone out with a UV light to install which was great, but it wasn't the correct one - so A for effort - 4 star

The price was on the high side, but the quality of the work was worth every penny - 5 star.

The technician Raul arrived on time and performed the repair as prescribed in a timely manner. He did show me what repairs he did and ensured the system was working properly prior to leaving.