Air Pros Hollywood

Raul literally saved this review for AirPros. Their previous tech was out yesterday. Difficult, argumentative, and a poor diagnostician. The "remedy" suggested failed 30 minutes and $900 after he left. I was told that he would be back out again to "fix" the issue. I called the office and asked to please be assigned a different tech. To my great appreciation they sent Raul. Raul assessed the issue, went out of his way to find a solution, and remedied the situation. THANK YOU RAUL! You are a professional and a gentleman, dedicated to your customers. A great example for future apprentices.

The search is over. Air Pros is our go to company from this day on.
For the last 2 weeks we called 5 companies, we had 3 technicians over and none were able to solve our Ducts problem.
From the initial call this morning to finished work couple of hours later, I can only say that AIR PROS will be our go to AC company from now on. We will get the membership too.

The Manager, Kenny personally came over and described the problem to the T. Using a special computer to show us were the problem was, I mean , may be for some of you that is not news , but for me it was not only great use of technology but the first knowledgeable person we talked to during our search..
An hour later his crew was fixing, replacing and what have you. I am just grateful to have the caliber of professional services I got today, and when one find them, one shares them!

Excelente servicio. no busquen mas. Air pros es la unica compania de Aire acondicionado a la que llamaremos de hoy en adelante. no solo tienen la technologia, pero los tecnicos son especialistas en su rubro y la velocidad con la que trabajaron nos dejo impresionados. Recomiendo 100%

Tech was very good. However his supervisor called to say he
WOuld come or call within two days to evaluate duct cleaning needs. He never called.

Thomas Trevino was the best, most personable, thorough, knowledgeable and energetic air conditioning guy that has been to any home that I’ve had in my 70 years.

The building is without a functioning elevator at the moment. He cheerfully climbed to the fifth floor no less than 5 times.

He explained many things quite clearly and logically regarding our entire system.

I cannot thank him nor laud him enough for his extraordinary efforts and professionalism.

Service was excellent. Appointments were kept promptly. Technician was efficient. Outstanding performance by technician. Electrical, not ac, but he resolved the issue. Thank you so much

Their employee was very professional at all times. He was very informative and knowledgeable. After checking the a/c he explained everything thoroughly. I would recommend him to anyone and I hope they send him again if I call for service.

Daniel was on time, very professional and explained what he was doing and how the AC works in manner that was easily understood.

Amazing customer service, Jimmy went above and beyond to explain the process.
Very insightful and very professional, had all the right answers and addressed all the concerns. Great guy, great service.

Technician was awesome. He explained everything he was doing. Very courteous, friendly and respectful of my property. Definitely would recommend him.

Johnny came out to check the AC for maintenance and to survey the AC vents. Johnny was very helpful and extremely knowledgeable went above and beyond on everything he was out here to check. I am more than pleased with today’s service and will always continue to use Air Pros as I have used in the past. Thank you so much Johnny for exceptional service and customer service.