Burns & McBride Home Comfort

We never leave reviews, but Burns and McBride deserves 5+ stars!!

We have been using Burns and McBride for over 10 years. They provide excellent service, on time and very reliable.

They never try to “create” work to charge you more, like others companies do.

They are honest and great at what they do.

Chris, Ryan and other technicians have provided excellent customer service throughout the years.

Happy customer in Newtown Square, PA

Drew came to "fix" my thermostat. I put fix in quotes because all I needed was new batteries 🤦‍♀️. But Drew was kind & professional and didn't make me feel dumb for not knowing my thermostat even had batteries. While he was here he took a quick look at my heater to make sure everything was running properly.
I have always received good service from Burns & McBride!

Jesse arrived on time and did a very good job of analyzing why we had no power to any of our four ductless a/c units. He replaced two fuses in the cutoff box to the outside unit and all is are working now. Jesse is a pleasure to work with. He answered all of our questions.

The crew was very professional and went about their work quickly and as quietly as the could. When they were done, they cleaned the area and then went over the new system. Burns & McBride is extremely responsive and are a pleasure to work with. I highly recommend the company to anyone that needs HVAC installation and or service.

Dave was the technician who came to help us figure out why we didn't have heat. He quickly determined the problem -- we ran out of oil -- and did a complete system check, to make sure nothing else was wrong. Thankfully he carries 10 gallons with him, he was able to get us up and running temporarily. Dave overall was super helpful, knowledgeable, talked through things so I could understand them while offering reasonable solutions and suggestions. Burns & McBride then came to deliver 300 gallons of oil for us within an hour of him leaving here!

I am very pleased with the quality of service I received. The men were polite and came prepared with all the needed tools to do the job.Prior to the men coming out a supervisor came and assessed what would be needed. He took pictures and asked me where I would like the units to be placed.He stated we needed exterior walls etc. and went over with me where the installation would come in and out of the house. I liked the idea that the client was made a part of the process.
Additionally the men were timely and worked neatly bringing in their own drop cloths and coverings on their shoes.Upon completion they tested the units and explained to me how to set the temperature with a remote control to the desired temperatures and other features of the unit.
I would highly recommend Burns& McBride Home Comfort to anyone.

They responded to my emergency call on a Sunday. Ryan was professional and answered all my question. Great experience! Unfortunately the AC unit was beyond repair. Representative came on Monday and reviewed numerous options with price points. I did not feel pressured to get the highest price option. Found an option in my range and installed it Wednesday.
The installation team was on time, Oscar and his crew were quick and thorough, cleaned up and spent time reviewing the completed installation with me, answering all my questions.. kudos Responsive and professional!

We have been using Burns and McBride for all our HVAC needs for the last 12 years. They are always responsive, thorough, professional, and stand behind their work and equipment. Today Oscar and Orlando made some changes to our ductwork at my request. They did a perfect job and left the place cleaner then when they arrived. They worked as a team, very efficiently and made short work of the changes. I recommend Burns and McBride to all my friends and family.

Give false diagnosis on heating system. As you can see in the photo the unit is in great condition. Just needed some annual maintenance not a new unit.

Oscar and the crew arrived on time and treated my home with care. He took the time to explain everything and completed the job faster than expected.