The crew of Dominic, Keith and Drew did a great job with an installation that was a bit tricky. They took time to see that the indoor unit, with a side connection, was draining properly. They took care of the electrical hookup to a breaker box that I thought would be a problem. Plus, salesman Jim Hess, was the only one who told me about the Energize Delaware rebate program. Thanks guys.
Me Jessie Brown is always handled him self very professional is very respectful. He located what the problem was and ordered the part. Which came in the next morning.
It was sub 35 degree weather and our heating unit stopped working! The temperature in the house had fallen to 52 degrees; 2 days before Thanksgiving! We were referred to Burns and McBride and within the half hour, help was on the way! Talking about relief!! Ryan, the HVAC technician was professional, pleasant and patient (listening to hubby explain how he attempted to troubleshoot the issue prior to his arrival). Ryan explained the steps taken to assess the problem and had the heat running in less than an hour. I was impressed with the affordability, professionalism and final result of our experience with Burns and McBride. They have locked in a few new Customers!
Chris was on time and very knowledgeable about our complex system. He solved the problem quickly and went above and beyond by cleaning our pump reservoir. He probably headed off a future flood. He cleaned up the area and we very polite and professional.
Burns & McBride’s service has been absolutely stellar, rescuing me from a disastrous Mitsubishi mini-split installation by another contractor that left me without heat just as temperatures turn frigid. Everyone involved, from the top down, has been responsive and diligent in rectifying this calamity. I can’t recommend them highly enough.
He got our heater working and went to the gas station to get us diesel fuel which will keep us going until they can deliver oil on Monday! He went above and beyond! Thank you!!
WQGraham
The crew of Dominic, Keith and Drew did a great job with an installation that was a bit tricky.
They took time to see that the indoor unit, with a side connection, was draining properly.
They took care of the electrical hookup to a breaker box that I thought would be a problem.
Plus, salesman Jim Hess, was the only one who told me about the Energize Delaware rebate program.
Thanks guys.
SoulSyn
My dad is very thorough man & Ryan truly impressed him with his prompt, professional & friendly manner.
E & C Conkey
Me Jessie Brown is always handled him self very professional is very respectful. He located what the problem was and ordered the part. Which came in the next morning.
Dechanta Knox
It was sub 35 degree weather and our heating unit stopped working! The temperature in the house had fallen to 52 degrees; 2 days before Thanksgiving! We were referred to Burns and McBride and within the half hour, help was on the way! Talking about relief!!
Ryan, the HVAC technician was professional, pleasant and patient (listening to hubby explain how he attempted to troubleshoot the issue prior to his arrival). Ryan explained the steps taken to assess the problem and had the heat running in less than an hour. I was impressed with the affordability, professionalism and final result of our experience with Burns and McBride. They have locked in a few new Customers!
rebecca abbott
Chris was on time and very knowledgeable about our complex system. He solved the problem quickly and went above and beyond by cleaning our pump reservoir. He probably headed off a future flood. He cleaned up the area and we very polite and professional.
John Tokash
Jesse Brown was very personable, professional, great communications. Exceeded expectations.
Great attitude and work ethic
sam vaughan
Burns & McBride’s service has been absolutely stellar, rescuing me from a disastrous Mitsubishi mini-split installation by another contractor that left me without heat just as temperatures turn frigid. Everyone involved, from the top down, has been responsive and diligent in rectifying this calamity. I can’t recommend them highly enough.
Jamie Friel
Jack was excellent, took care of everything and explained everything very well. I was very happy with the service. Thank you
Paul Murphy
Jesse was very professional and interactive. He explained what he was doing and why. Glad, we called BURNS and McBride.
Stress Less Mamma
He got our heater working and went to the gas station to get us diesel fuel which will keep us going until they can deliver oil on Monday! He went above and beyond! Thank you!!