Climate Care, LLC

Wish I could give a real review on service since they have high ratings... had an issue with my air conditioning and called for emergency service. I got the call center who took my information and said someone should be calling me shortly.. after 30 minutes of no follow up phone call I called again. The woman moved my priority level up and gave me the technician David's cell phone..she told me to expect a call back within 5 minutes.... I received nothing...wasted my time waiting for a phone call when I could have contacted a more reliable service that was true to their 24/7...

Now here I am with no AC and will be using my service elsewhere with a bigger company that clearly understands every Google search or phone call is a potential customer. Climate Care lost a customer today. Unfortunate loss when the money could have come so easily under the circumstances.

Chris was very professional and called me in advance when he anticipated being a few mins late due to traffic. He helped replace the mixing valve on my combination boiler and throughout the process, clearly explained what he was doing and why. One of the best experiences I've had with an HVAC contractor. Will definitely give them my business again! Thanks, Romy

I called all the major installers in the area as well as a few smaller shops. I felt the personal touch and attention to detail from the pre-sale to the post-sale has always been at the highest quality. The owner was always onsite or a call away and stands behind his reputation. The space was tight and this Company figured it out and put a larger system in the same space as the previous unit which was smaller.
Highly recommend.

The service is unprofessional and they are unresponsive. My elderly parents have been left in their home on 4 days with temperatures above 90 degrees. The 1 year old AC (purchased and installed by the company) is not working. Additionally, they purchased the service package. They don’t return calls, say they will be there to service the unit and no one comes or calls. I would not recommend using this company.

Tech guys Jared and Hunter were courteous and professional, as well as Megan who made the appointment. Fair pricing and efficient. Would recommend

I called very early on a sunday morning, my phone call was returned within the hour. in the mean time in panic mode i had called someone else and they were on the way so i said thank you so much for the call back but i have someone else coming im so sorry. Dave said no worries at all i get it ! if you have any issues please give me a call back. the guy that i had come out was unable to fix it. so i called dave back and said i need your help ! not a problem we will see you first thing in the morning ! he sent out a tech, on time and very knowledgeable. he had the problem fixed in under an hour. hats off to you guys. highly recommend. only company i will call in the future. thanks again !

I would give 0 stars if I could! I reached out to have my unit serviced and a filter put in. A technician came out - charged me $100 for diagnostic fee and said they would come back to perform the work. I paid cash. Followed up numerous times to no avail. Extremely unsatisfied and would recommend avoiding.

We needed an emergency look at our hvac unit and couldn’t have been happier with the responsiveness from Climate Care! They got us out of a jam and have been a reliable resource for our home needs ever since!

Climate Control saves the day again! They were able to repair the damage and did so quickly and affordably. Highly recommend Lou and the team at CC LLC!

We had ductless units installed. After some original confusion and issues with one of the units not working properly, Climate Care was able to address and solve the problem.