Climate Care, LLC

I had reached out 3 other HVAC companies to replace 2 39-year old units before I hit my jack pot at Climate Care. It was like day and night in terms of technical know how, responsiveness, services and the end results. Dave, the owner, personally came to the site at least three times to survey free of charge, conduct feasibility study and listen to our needs. He never pushed; instead, he laid out different products available in the market and help me do the comparison and choose what fit my house the most. Their estimates were the fairest among all the HVAC companies I had contacted. Most important of all, I had this strong feel of trust in Dave. He is a kind of guy who gets jobs done, without compromising quality and professionalism.

On the day of installation, Dave and his team came on time as scheduled on Dec 22. I was impressed by how neat and organized the technicians were! They even brought a mobile working table so that all parts and accessories were laid out nice and neat. No room for mistakes or mess up. The newly installed HVAC worked like a charm, so evenly distributed and well set up. Dave personally installed two Nest thermostats which instantly upgraded our lifestyle to modern technology. Having these two new HVAV units were like receiving the best Xmas gifts for us, made it possible and in time for us to have Xmas Eve and Christmas Day in warmth and safety during this winter’s first severe storm. We could not be any happier with Climate Care. We highly recommend Climate Care to anyone who has HVAC needs.

Agony, CAREless, late or missed service calls, impossible to get a hold of, lazy/careless technicians, broken new equipment, safety issues, etc as the list of issues goes on. I gave Dave Soderstrom (owner) opportunity after opportunity but felt compelled at this point to raise awareness to others who might consider employing Climate Care so they have full transparency into the experience they should expect to receive. Sometimes you "get what you pay for" and feel that phrase definitely holds true here.

Climate Care is a great heating and cooling company. Never had any issues. Great service and response time. This company knows what they are doing and do it for a reasonable price.

My experience with Climate Care has been exceedingly frustrating. Initially, I was extremely pleased - they were extremely responsive in terms of scheduling an installation date for our mini splits, and the crew that installed the equipment were polite, efficient, and pleasant to work with.

However, when they showed up, they had brought the wrong equipment - rather than a compressor that could hook up four units, they brought one that could only hook up three. Apparently, the correct unit was backordered. I was given an option to either purchase an additional single compressor for our basement unit, or to wait for the correct unit to be available, at which point they would install the basement unit and swap out the compressors. I chose the second option.

I made the rookie mistake of paying in full, despite the fact that the work was not complete, trusting that they would finish the job. I have been attempting to follow up for months, and my texts and e-mails have been more or less ignored. I have an uninstalled minisplit just sitting in my basement.

The moral of the story is, don't trust Climate Care. They won't finish the job, and they will ghost you when you try to track them down.

Top notch service!! Amazing value and very quick response! I would use them again in a heartbeat. Highly recommend Climate Care for all of your AC and heating needs!

Dave was responsive and took care of us on short notice even in mid summer. The team was professional, curtious, and clean with the installation. Overall I am very pleased to have used them. I would recommend.

Just bought our home two months ago and we were not able to test the AC system as it was still to cold to do so. Turned on the unit for the first time and it was not working properly. Called Climate Care and despite the busy schedule was able to fit me in within a day and take care of my issue.

Called them with some serious HVAC issues. Climate Care LLC responded quickly and were so helpful in helping me resolve my issues at a good price. Would highly recommend it to anyone!

My heat stopped working during the cold front we had and I needed to get it fixed asap before the situation became worse. I spoke with Dave from climate care and not only was he professional and knowledgeable he came out right away, worked through the night and didn’t leave my house until he had my heat working.

I followed online advertising to order heating maintenance for 2 systems.
I had one system generating noise when working. repairman came, said 1 system does not need maintenance. Cleaned and done something with noisy system. Told to contact office for return money on one system. The noisy system became noisy again next day,
Contacted office for return of the money and ask to send repairman again. They told me repairman took money and died, so they could not do repair or return money.
Marked it as low quality and I do not know how to qualify scam with not returning money.