Emporia Home Services

A year ago, our 20-year-old furnace died during the winter. Dale at Emporia answered our call at 11pm and was out the next morning with his tech, Chris, to diagnose the issue. We decided it was time for a new furnace and A/C unit. Dale's system design and efficiency options were sound and reasonably priced (we had quotes from two previous local vendors six months earlier). The new system was installed the following day by Terrance and his team. They were efficient and knowledgeable.

Our new furnace and A/C has run flawlessly over the past year. We've needed a few minor tweaks, each of which Emporia responded quickly to without a charge. I highly recommend Emporia for furnace and A/C repair and new system installation.

Dale and Team did an amazing job. Exceeded expectations all around. It should be noted that I am not the easiest customer to please. Will continue to use Emporia in the future. Thank you!

My furnace recently quit with a dying heat exchanger and I needed to quickly get it replaced. As the system is quite old I decided it was also time to replace the AC and home humidifier.

I took bids from several area contractors and was impressed with how Dale presented Emporia and the services and equipment they offer.

For me, as someone who will be in my home for many more years, the company doing the installation and maintaining the system is at least as important as the equipment being put in.

I elected to put in an entire new HVAC system, and they were able to get our heat going in one day and complete the installation on the 2nd day. Terrence and the other installers did a very high quality job with my system installation.

When I noticed that my new steam humidifier sounded noisy and texted Dale, someone reached out to me immediately and sent Chris out to resolve the problem the next day.

This appears to be a very solid company to do business with, so I wouldn't hesitate to recommend them to anyone else.

Jake arrived early which was perfect. He quickly diagnosed the problem after doing a thorough check of the parts like the connector,capacitor,thermostat, and various other voltage wires. He was very professional and explanatory.

Thank you.

Dale, Adrian, John, Theron, and Chris were all extremely professional, knowledgeable, and easy to work with. Any questions that I presented were addressed with an incredible customer service priority and focus.... HVAC system installation (product and process) was outstanding !

Chris with Emporia is just simply the best, very knowledgeable and explains the entire process. We couldn’t be happier with the service and professionalism from Chris and team. Has been able to support our HVAC needs. Thank you for all you do!

The Emporia team from start to finish was outstanding! We replaced our old furnace and a/c with new 90% efficiency 2-stage and heat pump.

All the team were knowledgeable, experienced and resolved questions and installation tricky points promptly.

Definitely recommend highly. And looking forward to energy cost savings in our much improved home HVAC!

The technicians at emporia were great, we bought a new build and had them install our ac unit. Very informative which gave me peace of mind. Found some issues that allowed me to follow up with the builders. Would recommend Emporia Home Services.

We're so glad we chose Emporia Home Services for our furnace and AC replacement. Everyone from the office staff to the installers were professional, knowledgeable and responsive. We appreciate the quality of the product offerings and the fair pricing.

Chris was very helpful, and explained what was causing our issue and helped resolve the matter. Emporia Home Services has been extremely responsive and professional in handling our questions and resolving the issue.