Emporia Home Services

Our furnace went out this afternoon around 3:30pm, and with an expected low of 15 degrees overnight, I frantically started calling heating/cooling places around Littleton. Everyone I spoke to basically said “we can book you in a few days”. I then called Emporia and even with just 50 mins left in their business day, they sent Chris over to help us out. Not only did Chris show up at my door within 20 mins, but he diagnosed the issue in very little time, ordered a part across town, drove to go get it, and came back to install the replacement part late into the evening. Did I mention that he also offered to bring in space heaters to hold us over? Chris went above and beyond, and took time out from his own evening to make sure we could enjoy ours. I realize we paid for this service, but I still appreciate when a business & employees working there want to see you happy. Big thanks to Chris and the folks at Emporia!

On one of the coldest days this winter my heat stopped working. I called Emporium & they had a tech out to my office in just a couple hours. Chris spent an hour in the snow and bitter cold diagnosing the rooftop unit & found the problem before dark!

From day one Emporia employees were very professional and knowledgeable. They were in constant communication and kept me informed every step of the way. It was a pleasure meeting and working with Adrian and his team who installed my new A/C and Furnace units. They were on time and worked cleanly and professionally though out the day of my installation. I would like to give a special shout-out to Chris who came out to assist me with my thermostat and to answer any lingering questions that I had, he did so with kindness and patience. Thank you Emporia for providing me with excellent customer service and meeting all my expectations! Best…Martha :)

This company has been exemplary in every way. My furnace went out last Saturday. The HVAC company I had been using had no way to contact them over the weekend. when called on Monday, they set an appoint for 4 weeks out (their earliest convenience).
I called Emporia Home Services mid-monday afternoon. The had someone at the house promptly the next morning - on time! The next day they installed my new furnace (and A/C) as promised. I had heat that afternoon. And the price was competitive. It's a shame 5 stars is as high as I can go. I'm thinking an 8 at least - because thhhhhhhhey were over and above.

It was very easy to schedule an appointment. Chris did a great job explaining what the issues were and taking care of everything.

My furnace would not heat up. I called Emporia at 11 am and Chris V., the technician was here at 3:30. He systematically diagnosed the problem. He carefully explained what he was doing and had the necessary parts on hand to fix the problem. He also suggested other maintenance items that needed attention. Emporia is now my go-to company for furnace and AC maintenance, and I will request Chris for the follow-up maintenance work.

Chris is fantastic! Came to house and took care of everything! Love having them come out each year.

Chris was extremely professional and communicative throughout the whole experience. We appreciate how timely he was and the work he did.

Chris and Dale at Emporia were very helpful and thorough with diagnosing the issue with our AC unit, highly recommend. Thanks.

Chris did a great job tuning up my furnace. Timely & personable. Great service.