Search

Amenities

  • Online estimates
  • Onsite services

H&M Mechanical LLC Reviews - 82

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ryan Hughes

I woke up to a furnace not working. It would turn on and shut off. The furnace is 4 years old. I called HM Mechanical and set up an appointment. They came at the scheduled time and they spend approximately 1 hour at our house. We were charged $85 for the diagnosis visit, then another $71 to clean a dirty flame sensor ($156 total). The flame sensor takes approximately 5 minutes to clean with sandpaper.

When I called and questioned the charge, they stated the $71 fee to clean the sensor is the standard rate and it's not related to the amount of time to perform the job. Obviously, the technicians don't provide service to justify $800 per hour, so I'd say their standard rates don't make sense. An appropriate fee would have been to include the cleaning (or at a very nominal additional cost) with the diagnosis fee, since the diagnosis would have involved pulling the flame sensor out of the unit anyway.

I won't be using HM Mechanical again.

EDIT 4/15/16: Furnace is not working again this morning. Looks like H&M's temporary fix lasted all of 2 months before needing another service.

Codi Young

H&M Mechanical is a proffesional and honest company! Connor was the tech to come out and fix the A/C he knows his stuff and also offered information on yearly maintenece to help keep our equipment running strong fir years to come!! Will recommend and use again!

sharon lundgren

We had Matt and Conner working repairing attic and swamp cooler...also putting in a New Heater for our home! The came early and worked so hard.... stayed late and finished in 2 days instead of 3.
They were clean and tidied up ... during and after their work was completed!!
Excellent service!!
Would recommend to anyone who wants their WORK DONE RIGHT!!!
Sharon Lundgren

Jim Frew

H&M Mechincal is the best company to work on your Heating and Air Conditioning. I just recently had them replace an aging furnance that needed repair. They came out and did a bid on with some additional suggestions on other components. The bid was reasonable so I had them do the work. The work crew was prompt and explained everything in detail. They also did some additional items without any charges. They cleaned up after every day. It was a joy to have this crew do the work on our home.

M Danchetz

H & M has taken care of all our heating needs for years. They always look out for us to keep our furnace, ac and water heater operating smoothly. Thank you Conner!!

Doug Young

The H&M team did a great job improving the performance of our evaporative cooler in our condo at the Arista Live Work Lofts. Thanks for your help.

Brian Hogan

These guys are talented but more importantly are 100% trustworthy and honest. Highly recommend them for anything HVAC related.

Chip S

As a Contractor it is refreshing to come across companies like H&M. Quality Work, Professional, Conscientious and Courteous. From Howard and Blaze to the field lead Jesse, #1 ! I highly recommend as a Contractor and for existing replacements and service.

Paul Santilli

Needed a propane on demand water heater at my cabin in mountains. Couldn't find anyone who would install for me. Called H&M and they sent a great young guy who installed it and made sure I was all set up. Thanks guys!

Jack LaBorne

I was very pleased at how professional everybody was and Connor was a great help showing me how to use my new system. H&M is a great company and I highly recommend them !

Add Review

Cleanliness
4
Comfort
4
Staff
4
Facilities
4
Your Score
Click here or drop files to upload