DALCO Heating & Air Conditioning

Great experience. As a real estate agent my previous HVAC company/technician had moved out of state and was looking for a new company to not only service my needs personally but to refer to my clients. Dalco, I can say after my personal experience can and will fit that need. Amazing followup by my technician who thought the problem was fixed the first time but when it was not he came back to get it fixed and was willing to come back until it was. Thanks for a great experience.

If I could give this company zero stars I would. They installed an AC Unit for me back in Aug. and on the agreed install date no one showed up and no one bothered to call me to inform me that no one will be at my home. I understand that issues arise during the day but a simple phone call would be nice. There also has been an issue with getting my rebate check from Xcel and instead of trying to offer help to one of their previous customer's the owner, Marc, got into a heated email exchange with me. I would highly recommend looking elsewhere if you need any work done on your house.

Out of respect for this company I will update my review on them. I finally received my rebate check from Xcel. My was due to miscommunication between myself, the Dalco sales rep and company owner (which I will take partial reposibility for). I was unaware that the homeowner needed to contact Xcel about rebates and that it had nothing to do with Dalco.

The response by the business owner about myself being rude and yelling at one of his employees is 100% inaccurate. When I spoke with the dispatcher I even said "I know this is not your fault, I'm just trying to figure out what is going on." Marc also contacted me at the end of the day informing me about the delay in the install date, which was a full day not a half of day. Communication is my biggest complaint I have and false accusations from the business owner. Install crew did a great job!

We installed a new whole-home humidifier and it was easy! Roman did our install and he was prompt and courteous, even as my crazy dog barked at him. Would definitely recommend Dalco for all HVAC needs!

DALCO did a good job, and was easy to deal with. They presented me a few options for the work, and once I decided to go ahead, they began the work a few days later.
No high pressure, no misunderstanding, no drama, got in and got it done.

Would recommend DALCO highly, good people, good work.

Enjoyed working with Marc and Matt, will do it again I'm sure.

They get the mandatory three stars for calling me back (a rarity in Denver these days). However, technician Matt did not show up on time. Had to call twice just to see what was going on, and only after stating that I wanted to cancel did Matt contact me. Said he was on his way, and would arrive an hour and forty five minutes after the time on the invoice. So I cancelled and will look elsewhere. The owner Marc seemed like a reasonable fellow though.

DALCO dealt with our A/C issue in a fair and progressive manner. They tried to fix our coil before replacing the whole assembly. The repair attempt was legitimate, but in the end the entire coil needed replacement. Roman was very courteous and conscientious. You can trust this company.

Both office people were polite, professional and efficient. Travers, the technician called ahead and arrived a little early which was just right! He diagnosed the problem in minutes and got to work. He went above and beyond in his efforts and explained other ways to improve our energy use. This happened during covid 19 problem and so this timely repair was especially appreciated. Travers is an impressive person and so 5 stars!! Will definitely call them in the future.

The technician was on time and very professional. He provided expert service on maintenance and repair of our air conditioner. He was very friendly and a good communicator. We have had a relationship with this company since 2014 and have been very satisfied.

Needed prompt and accurate repair for furnace; received both from DALCO and much appreciated. Travers came out and was great as always; appreciate the service and help from Marc (owner) and Roman (on-site tech) in the past too.

I had Dalco install an Aprilaire 600m humidifier and connect to my nest. There were some issues getting the humidifier to work with the nest initially, but Roman stuck with it to the end like a trooper and was able to get everything squared away perfectly despite a tricky multi-zone set-up. Highly professional personnel and install. Jared and Marc were great as well!