Carrier Colorado

Attended another great Training seminar hosted by Carrier today! Several discussions today regarding residential furnaces, residential air-conditioners, residential heat pumps and ductless mini splits. Received training on 0% interest financing, Cool Cash rebates and Xcel Energy Rebate Program. A lot of great products that we are able to give to our clients! Looking forward to another great year with Carrier!

Wonderful company that supports local non profits. Has great employees and a network of factory authorized Carrier and Bryant dealers who are the best in the business.

Horrible experience the parts man insinuated I was lying about the order that I phoned in on Friday. Than he told me the part was 3 weeks backordered to I assume get rid of me. And than the part magically appeared in the warehouse. In my 30 years of dealing with Carrier this was the worst experience.

Selena in parts was amazing to me. I needed a part for a williams heater. She worked with me alot keeping good attitude the while time. She could not sell me the part because the company doesn't have a retail license but she did try to get a third party vendor unfortunately none of the vendors wanted to do it for me. Selena thank you.

I was disappointed that they would not work with anyone except a retailer. Also, they would not allow a retailer order the part and allow ME to pickup the part even though i offered to pay the retailer and the retailer would pay them.

Normally i wouldnt have an issue with the whole residental end user is not welcome on wholesale property. However,

it was today. 18 degrees 30 mph winds
2' of snow.
Furnace wasnt working
Inside house temp was down to 56 degrees and dropping fast.
And i was willing to pay and take the driving risk to save my pipes and keep my family warm.

Wouldnt you think that they could break the policy on a day like that?

I had a mini split system installed, it lasted 6 months before it quite due to a mouse getting in ruined some of the wiring. Had a professional try to fix it with no luck, so I called carrier to see if they could replace it they said there’s nothing they could do. Won’t use them again.

Great company! They carry a great line of products and always have what I need in stock. Highly recommend!

Never even answered, got an automated line after 4 tries, that put me on hold for 40 minutes, and then the person who answered couldn't even get me a service provider

Carrier sucks especially this location they don't know their heads from their butts if you're looking to pick up something quickly go somewhere else and God forbid you need to warranty out a part here they will screw you up one side and down the other and look for whatever reason not to warranty a part

Great customer service here at Carrier. Always friendly and helpful. Getting you what you need in a timely manner!