WireNut Home Services

Our home is over 32 years and knew our furnace was wearing out and hadn't been inspected, in a very long time. We ca;;ed WireNut and they were very prompt and informative of when the service rep would be at our home and even text us of who would be knocking at our door. The service rep was very friendly and thorough. Took photos on an iPad to show me while I was watching, of rusty deposits that were leaking CO2 !!. He also showed that blower motor was leaking oil. Bottom line, its time for a new furnace. Normal furnace lasts 15 years and we lucked out having one go for 32 years. He was sincere to our needs and gave us several options on a new furnace and possible payment plans. No sales pressure. Good experience .

Best experience we have had with service request. Jerry was very knowledgeable, experienced, cordial and personable. Very helpful in helping me to make decisions, based on our financial situation, and the current status of our hardware. Thanks to The Wirenut and especially Jerry

William G. Newman

Ben (the technician) was knowledgeable and professional. He was able to quote and do the job in the same day! Ben had a positive and friendly demeanor! The price tag was fair for the challenging task performed. I will gladly recommend Ben services to my neighbors, family, and friends!

My technician arrived on time he also gave us a courtesy call when he arrived he went right to work he took my heater apart and he found what was wrong with it very professional told me showed me gave me directions and we found out it was going to cost pretty much about three grand to get it fixed right and a new one was only a little bit more than that so he gave us guidance we went ahead. gave exactly how much it would cost what it would cost what the finance company Greenleaf would charge and all that he was very professional it was a great experience for us thank you very much why

I have used WireNut in the past (for installing new recessed lighting) and the experience was fine. However I have been trying to schedule them to fix a faulty outlet for over 4 weeks and they have called and cancelled my appointment on very short notice 3 separate times. I finally asked what kept causing the scheduling changes and the scheduling dispatcher informed me that she couldn’t guarantee any appointment slot would be kept - that they schedule on their end based on priority of the call regardless of the planned schedule. I could theoretically continue to be rescheduled indefinitely if they deemed other calls for service as higher priority.

I would have sympathy for this if it had happened once or twice but allowing it to happen three times just shows a disregard for their customer's time and schedule. Really disappointed with this experience because the tech I worked with the first time did well, but their approach to scheduling is not worth it.

Update: Someone from their customer service team did reach out to me to explain that they are currently short staffed which is exacerbating the scheduling issue. Added a star because I appreciate the follow up even if it didn't resolve the issue.

“ Andreas was professional, friendly, and very clear about how he could help us. Once diagnosed, he fixed the problem and explained how he believed our issues started and how to prevent it from happening again. I would be happy to recommend WireNut. ”

The Wirenut and their technician are top notch. they gave me a very quick response to my electrical problem. Everything was explained and gave me a price before any work was done. It was a fast repair too. the technician was friendly and professional. He even found a coupon in the phone book to help lower the price. It's nice to find a company that is willing to help out. I will use them again.

Joseph Fiduciosa was fantastic. He came in on a snowy day and addressed the problem efficiently. He came and about the problem and gave me options. With a dependence on oxygen, Wire Nut came out quickly. I really appreciate all they did.

The technician I received just completed my electrical service repair. I want to compliment you and the tech on the excellent service he provided. He was very polite, knowledgeable, efficient and professional. I also received a quote on installing a motion detector light for my garage.

Charles Dozeman at the Wire Nut is a one in a million tech! Very knowledgeable and No guessing if the work he has done is real as he is very transparent and educates the customer on what the issues are. I would recommend him and Wire Nut to anyone looking for a refreshing change of how biz is done in this crowded service industry space.