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Amenities

  • Wheelchair accessible parking lot

Royal's Heating & Air INC Reviews - 83

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Ron Manske

Our first call was to have our old AC looked at. Ray came out and basically said we probably had a leak in our system, but went ahead and added some refrigerant. He felt there wasn't much he could do to help us so he didn't even charge us for that visit, which I thought was pretty amazing.

We then began getting several quotes to replace our AC and furnace (which was 34 years old) over a period of a few months, and Royal's price was far better than the larger companies we talked with. I will admit that I was a little apprehensive at first, because some of the companies we talked to ran load calcs to size the system (which is required if you want an Xcel rebate). Royal's didn't run load calcs but sized the system based on the manufacturer's recommendations and their own experience. In the end, it worked out fine and the system is performing well so far. We got some great, high efficiency equipment installed at a very good price, even without the Xcel rebates. (We actually saved a lot of money by going with Royal's and skipping the rebates.)

During our installation, Ray made sure that everything done was to our satisfaction. He and DJ were always professional and friendly during the 2 days it took to install our system, even when some minor complications came up that were beyond their control. The price remained as quoted and there were no surprises. I would highly recommend Ray at Royal's Heating to help you on your home HVAC needs.

Kevin Erickson

My very old furnace was emitting CO through a cracked exchanger and a poorly vented flue which was creating a dangerous living situation within my house. While dealing with a Home Warranty program I was first directed to a extremely unprofessional and unreliable company. I later changed directions and went with Royals Heating and Air. Joe and his crew changed my experience from night to day. They were prompt with scheduling even during the busy holiday season. Very punctual on both house visits. Extremely thorough and diligent about addressing the issues on the diagnosis. Joe worked out a new venting system for my house, installed a quality and efficient unit and his price points were reasonable. If you are looking for quality service, fair pricing and EXPERIENCE, then Royals Heating is the company for you. I would recommend to any and everyone. Thanks for the hard work guys!

Robert Hirsch

Joe Royal is 100% trustworthy and reliable. He gave me a very fair quote, delivered exactly as promised, on time, on budget, with excellent, first class quality. He installed 2 water heaters (my request & requirement), drain pans, new drain and did tune ups on both my furnaces. Exactly wanted I asked for, no up-sell, no wasting my time. Cleaned up work area as well as spread tarps to protect our floors & carpets. Royal Heating & Air Conditioning performed work work me a few years ago and I was so impressed I resolved to call him if I ever needed anything. My faith was rewarded. Good family man. Answers his own phone, bails people out with no heat & other calamities. You won’t find better quality, service and price.

Bob in Castle Rock

(tough & high expectations exceeded)

Jean Stewart

Joe and his team were very respectful of my time. He delivered on time and completed my project in a timely and professional manner. It was a big job he was not the cheapest nor was he the most expensive. I like using an independent company. No hidden charges his bid was his price. I would highly recommend him and would definitely use him again.

Kevin Wood

Royal's Heating & Air installed a new furnace and a first-time air conditioner at our home. Joe's recommendations were spot-on and his prices were extremely competitive. Installation went smoothly, and the new furnace and air conditioner have been in service for 3 years and doing a great job. Our house is now comfortable year round. Thank you, Joe. I highly recommend Royal's Heating & Air.

Bobby Anderson

Good company! We didn'tt end up hiring Royal Heating and Air but it was only due to the fact that we were strictly sticking to our budget numbers. They're estimate was very competitive and closely in line with others we received. Joe had some great ideas regarding issues with our system that no one had thought of before. If you are looking for a competitive bid or estimate, we would recommend Royal's Heating and Air.

Jerry Mills

Great customer service at an honest price. Joe the owner communicated expectations and gave us a fair price on my father's home we were preparing to sell. He explained the issue and what it would take to fix. He was on time and did what he's said he would do at the price he said he would do it for. Highly recommended.

debbie mcgreal

We first became customers with Royal Heating and Air when our furnace quit during a snow storm on a Sunday. I called several businesses and got the same answer from each that they could come out the following week, mid week. I then called Royal Heating and was told if we could wait an hour he’d be out. Joe Royal arrived within the hour. He got the furnace running, showed my husband how to keep it running, until he could get the replacement part and fix it the next day.
The next afternoon he returned with the part and fixed the furnace as promised. He not only fixed it, but the amount he charged for a Sunday call was very reasonable.
Since then we have used Royal for our furnace and air conditioning maintenance, and a hot water heater replacement. They are always on time, friendly and priced reasonably.

Ingrid Yardeny

After getting many other estimates from other companies, I decided to go with Royal because of its value and options they gave me. They were very professional, friendly and prompt. My parents had also used them and recommended them to me. I’m happy with the service I got and the price I paid.

Connie Peckman

Being new to the Canon City area we had no recommendations for local companies. Thank heavens we reached out to Royal's Heating And Air. They were great, fast, professional and offered great service with a decent price. They remain our go to in heating needs! Strongly recommend them to all who value a good local service with integrity.

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