WireNut Home Services

Met Korey W. at The WireNut booth at a home show where we scheduled a Furnace check for our home. Korey did a thorough inspection from the thermostat to the smallest internal parts of the furnace (something two other companies failed to do). With his great knowledge and experience, he helped us understand the ins and outs of the system, what parts were not performing to the recommended specs, and gave us an option on whether we wanted him to replace the parts and fix things on the spot or not. He did a side by side performance check with the old and new part so that we could see the difference ourselves. Korey went over and beyond in ensuring we got the best use out of our furnace, with the aim of prolonging the lifespan of the system. With the performance of this young man, this is a company we would recommend to anyone.

“BUYER BEWARE!!!! Sadly, zero stars is not an option.
When a motor in a furnace (that WireNut installed 4 years ago) died, the part was covered by a warranty and all I had to pay was labor. The repairman had to call back to the office to get the quote, and returned with a quote north of $2000. He explained that it would take the rest of the day (it was 11:30 am and he'd been at the house for an hour and a half trying to figure out what was wrong) because it was very complex. I reluctantly agreed since I didn't see any good options and a need to leave town that afternoon. He left to pick up the new part and returned at 1:30 pm. He worked for just over an hour and left at 2:50 pm. He was here for less than three hours all in. I called The WireNut because I was sure that three hours of diagnosis and labor combined couldn't possibly be $2000, but I was wrong. They say they charge by the job and not the time although the first person I talked to there said that the tech determines the price. I told them that it seemed unreasonable to pay over $600/hour because, even with overhead costs, the mark up has to be over 100%. When I told them I would go to the BBB and Next Door to make sure folks were aware that they were paying such hefty fees, they generously offered me a credit of $250 if I wouldn't do so. I told them that was unacceptable so they offered me a $500 credit if I wouldn't write anything negative AND they would not warranty the work they'd done! Adding insult to injury, they didn't even give me the 5% military discount I was due and they won't return calls. I have it on good authority that WireNut technicians pay a small set fee to WireNut and they can charge as much as they can get on top of that. STAY AWAY FROM WIRENUT!!!!”

The Wirenut always does a fantastic job, they have installed my water heater, furnace, A/C, and replaced my breaker box. They are very knowledgeable and don't steer you the wrong way. They might not be the cheapest game in town but their services, warranties, and expertise are worth it. I will definitely continue to use them.

P.S. Charles is the man! Very knowledgeable and helpful! If he does a service call at your home count yourself lucky. He will take care of you.

I received really good service. The tech completed a thorough check up on the HVAC system. He carefully examined all the electrical wiring, gas, fuses and changed the air filter. He cleaned and dusted off all the components and even swept the floor when he finished. They far exceeded my expectations. I could tell the technician really enjoyed his work, by his service and thoroughness.

Chance did an excellent job. He explained our options in a clear and concise manner. Performed his work very professionally and cleaned up the work area and removed all debris. We would highly recommend Chance and the Wirenut.

I have been very pleased with the service I have received from The WireNut. Today Chase came to work on my electric panel. He arrived well within the window given and I received a text message letting me know he was on his way. He worked very efficiently and professionally as he completed the work.

The service tech was on time, professional and experienced. He was very nice and explained everything along the way. I would definitely use the Wirenut again and would recommend them to anyone who has an AC issue. They did very good work for me.

The Wirenut has outstanding service. They were always accommodating not matter what questions I had or when I had them (like early Saturday morning). Jeremy and Korey were respectful of my property and kept me informed when they were leaving or had to go for parts. Their calls are all recorded for referencing if need me. Jeremy and Korey did clean professional work and even registered all of my units for me online for the warrant. I would definitely use them again even though their pricing is a little higher than the others.

It was easy for me to get an appointment for some electrical issues,when I called in to the main office. When the technician arrived he was dressed very neat and was very polite. He did a good job on the repairs and talked with me in detail about the billing, so I knew exactly what he did.

Mr. Nilsson was our technician. He was quick yet thorough and explained what was wrong, as well as providing us with 2 separate estimates. He crawled under the house 3 times in order to verify his measurements and showed us pictures of the furnace to explain what was wrong. Professional, respectful, and friendly. Would ask for him if we needed to call again.