The rep was super friendly and helpful. Fixed the issue fast. Honestly, by far best customer service I've ever had. 100% will continue to use them for any future repairs.
I like everything about this company, from the ownership, office staff, the personnel who do the service, repairs, and installations, and the company's commitment to their customers, service and ethics. First class.
Wally Falke's saved us during the record breaking temperatures of the September 2022 heat wave. Our AC unit started blowing hot air on Tuesday evening, I called Wednesday, and they showed up a day earlier than promised on Thursday. The technician was friendly, knowledgeable, and was on our roof replacing the run capacitor all in the same visit. Thank you WF!
We are very impressed with the professionalism, customer service, courtesy and kindness we have consistently received. It is actually a pleasure to have their technicians in our home. We wish we found their qualities in other businesses. We highly recommend them.
Morgan identified a faulty wire that was sparking thereby preventing the potential for a serious fire. He replaced the mechanism in a timely, efficient manner.
We've used Wally Falke's for 8 years and always had a great experience. Rodney is awesome. He's a great technician. Ricky is really great too. Jesse (in the office) sticks by his word. Honesty can be hard to find in this industry. I highly recommend Walley Falkes.
Excellent experience with Wally Falke's! In particular, I want to recognize Rafael Farias, who was the technician on the A/C repair service call as well as the return A/C maintenance appointment. Rafael was timely, professional, competent, informative, and so very pleasant. He excelled at customer service and information. Incredible job, Rafael--thank you!
The company followed up on scheduling appointments and not only confirmed the day before, but the technician called the day of arrival with estimated arrival time (on time!).
Adilene Valencia
The rep was super friendly and helpful. Fixed the issue fast. Honestly, by far best customer service I've ever had. 100% will continue to use them for any future repairs.
Lewis Humphries
Came back from vacation and our heater was out. The came fast and fixed quick for a reasonable price. Would use again.
Phillip Rojas
I like everything about this company, from the ownership, office staff, the personnel who do the service, repairs, and installations, and the company's commitment to their customers, service and ethics. First class.
Alexander Villa
Wally Falke's saved us during the record breaking temperatures of the September 2022 heat wave. Our AC unit started blowing hot air on Tuesday evening, I called Wednesday, and they showed up a day earlier than promised on Thursday. The technician was friendly, knowledgeable, and was on our roof replacing the run capacitor all in the same visit. Thank you WF!
Ray Trus'sell
We are very impressed with the professionalism, customer service, courtesy and kindness we have consistently received. It is actually a pleasure to have their technicians in our home. We wish we found their qualities in other businesses. We highly recommend them.
Morgan identified a faulty wire that was sparking thereby preventing the potential for a serious fire. He replaced the mechanism in a timely, efficient manner.
Loni Silveira
We've used Wally Falke's for 8 years and always had a great experience. Rodney is awesome. He's a great technician. Ricky is really great too. Jesse (in the office) sticks by his word. Honesty can be hard to find in this industry. I highly recommend Walley Falkes.
J T
On time, explained the process, explained options for my AC and sent me prompt follow up.
Cynthia Typaldos
All of the employees are great!
Great service. Trustworthy & knowledgeable. Rod, one if the employees, is a walking encyclopedia about vents & ducts. All of them were excellent!
Michael Iltis
Excellent experience with Wally Falke's! In particular, I want to recognize Rafael Farias, who was the technician on the A/C repair service call as well as the return A/C maintenance appointment. Rafael was timely, professional, competent, informative, and so very pleasant. He excelled at customer service and information. Incredible job, Rafael--thank you!
The company followed up on scheduling appointments and not only confirmed the day before, but the technician called the day of arrival with estimated arrival time (on time!).
Deb Hendryx
Honest and dependable! We have professional trust in this company!