I just purchased a place and it had heating issues. My daughter recommended them so I called them. They came out and assessed my situation. Long story short. I wound up buying a new heater and their service has been absolutely outstanding to resolve my issues. They have gone above and beyond to get me functioning properly heat my house and fix my issues when I called them. This is one company I will return to and recommend. Thank you Wally Faulk heating and air Company.
Their team did a fantastic job from start to finish. Very professional, cleaned up better than when they arrived. We had a difficult installation and the Falke team tended to it without issue. We will have them install mini-splits in the rest of our home. The unit they recommended and installed is fantastic! Thanks again! Martin & Susan De Souza Modesto
Pat the technician was on time, polite and efficient. He evaluated the problem with our a/c and the best route to deal with the problem including the cost. I did not experience him as trying to sell us anything we did not need to fix the immediate issue. He is very knowledgeable and explains issues in non technical language. Overall an excellent experience.
I will begin by saying that Tim is very personable. He gave a fair quote on removing my old unit for a high efficiency central air/heating system. Kevin and Troy were awesome installers and did a great job putting in my new system. Highly recommend Wally Falke's heating & Air Conditioning Company
Every time we have worked with sally Falke’s they have been so nice and easy to work with! And Jaime was very nice and efficient and I really appreciated him taking off and on his booties before walking in and out of the house! Thank you! :)
Jaime has wonderful customer service! As all staff that we have talked to. It's a wonderful sight to see the same technician each time. It shows the the job turnover is low which must mean a great company to work for. Which put the customer at ease when advice is given. They are only trying to help us...not sell something unnecessary. Thank you!
The service tech was very knowledgeable and answered any and all questions at hand. His recommendations will be considered for the next visit as requested by myself.
Ricky came out today (on a Sunday) and was able to fix our ac (after a run back to the shop to get the part) AND was polite and professional, even with my kids and dog. I appreciated his honesty and opinion when it came to our unit and he gave us lots of options. I am a very satisfied customer. Thank you Ricky!
Jaime is very polite and greeting when come to do our home visit. He is very informative about his inspection of my units. Both heating and cooling. I've been greatly pleased with the services that Wally Flake's provides from great technicians to yearly renewal plans.
Wendy lawrence
I just purchased a place and it had heating issues. My daughter recommended them so I called them. They came out and assessed my situation. Long story short. I wound up buying a new heater and their service has been absolutely outstanding to resolve my issues. They have gone above and beyond to get me functioning properly heat my house and fix my issues when I called them. This is one company I will return to and recommend. Thank you Wally Faulk heating and air Company.
Ernest Lindo
Repair man showed up 15 minutes early.
Martin De Souza
Their team did a fantastic job from start to finish. Very professional, cleaned up better than when they arrived. We had a difficult installation and the Falke team tended to it without issue.
We will have them install mini-splits in the rest of our home. The unit they recommended and installed is fantastic!
Thanks again!
Martin & Susan De Souza
Modesto
Judith Sheppard
Pat the technician was on time, polite and efficient. He evaluated the problem with our a/c and the best route to deal with the problem including the cost. I did not experience him as trying to sell us anything we did not need to fix the immediate issue. He is very knowledgeable and explains issues in non technical language. Overall an excellent experience.
Dan O'Brien
I will begin by saying that Tim is very personable. He gave a fair quote on removing my old unit for a high efficiency central air/heating system. Kevin and Troy were awesome installers and did a great job putting in my new system. Highly recommend Wally Falke's heating & Air Conditioning Company
Kirsten Moser
Every time we have worked with sally Falke’s they have been so nice and easy to work with! And Jaime was very nice and efficient and I really appreciated him taking off and on his booties before walking in and out of the house! Thank you! :)
Carol Erickson
Jaime has wonderful customer service!
As all staff that we have talked to. It's a wonderful sight to see the same technician each time. It shows the the job turnover is low which must mean a great company to work for. Which put the customer at ease when advice is given. They are only trying to help us...not sell something unnecessary.
Thank you!
Mark Jack
The service tech was very knowledgeable and answered any and all questions at hand. His recommendations will be considered for the next visit as requested by myself.
Andrea Koplin
Ricky came out today (on a Sunday) and was able to fix our ac (after a run back to the shop to get the part) AND was polite and professional, even with my kids and dog. I appreciated his honesty and opinion when it came to our unit and he gave us lots of options. I am a very satisfied customer. Thank you Ricky!
Isabelle Estrada
Jaime is very polite and greeting when come to do our home visit. He is very informative about his inspection of my units. Both heating and cooling. I've been greatly pleased with the services that Wally Flake's provides from great technicians to yearly renewal plans.