Great experience with Wally Falkes! Scheduling was very easy (thankfully they were able to send someone the same day, everyone else I called was tomorrow or beyond); Jose called ahead to let me know he was on his way but was stuck in traffic. Once here he got right to work, informed me of the issue in simple terms, and quoted me a price for the repair, which was performed quickly and efficiently. And now my house is cooling down again! Thanks so much!
They are amazing and I would recommend them to anyone. They have an amazing staff that is super friendly from the estimate to the install all the way thru routine maintenance.
Very professional with top notch customer service - prompt and friendly appointment notifications and reminders, attentive to providing pertinent product information/instruction (thermostat, etc.), detailed clean up. All personnel throughout the entire process were very pleasant...as if you'd known them a long time. Would highly recommend this business!
First rate service and installation at a good price, his dad installed my first HVAC system (the one they just replaced) in 1990 so I need not say no more
Jose was very friendly, knowledgeable, prompt and efficient. He took the time to explain the issues and ways to go about getting it repaired. He did not push us to purchase anything but gave us the info we needed to explore our options. We will definitely be return customers!
Danielle Galloway
Great experience with Wally Falkes! Scheduling was very easy (thankfully they were able to send someone the same day, everyone else I called was tomorrow or beyond); Jose called ahead to let me know he was on his way but was stuck in traffic. Once here he got right to work, informed me of the issue in simple terms, and quoted me a price for the repair, which was performed quickly and efficiently. And now my house is cooling down again! Thanks so much!
Matthew Malone
They are amazing and I would recommend them to anyone. They have an amazing staff that is super friendly from the estimate to the install all the way thru routine maintenance.
Casey Giffen
Truly terrific to have the technician provide a thorough evaluation and knowledgeable service for our York furnace/air conditioner...
David Roddick
The young men that serviced our system were courteous, thoughtful, good communicators, professional and offered outstanding advice.
Judy Greenberg
Very professional with top notch customer service -
prompt and friendly appointment notifications and reminders, attentive to providing pertinent product information/instruction (thermostat, etc.), detailed clean up. All personnel throughout the entire process were very pleasant...as if you'd known them a long time. Would highly recommend this business!
Leroy Lindo
First rate service and installation at a good price, his dad installed my first HVAC system (the one they just replaced) in 1990 so I need not say no more
Brad Cupit
Gavin has survived our a/c system many times and is always on time and does a great job and very thorough
Kaizen Life
Great team of guys really took great care of the whole install! Ricky is awesome!
Renee Flora
Awaiting a quote & may use! The technician was thorough in explaining to me w/pictures some areas of concern & also what looked well.
Andrea Escarcega
Jose was very friendly, knowledgeable, prompt and efficient. He took the time to explain the issues and ways to go about getting it repaired. He did not push us to purchase anything but gave us the info we needed to explore our options. We will definitely be return customers!