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T Tersol
We needed a maintenance/service on an older forced air heater located in a crawlspace under our house. Mario provided friendly and professional service. Arriving on time, he was efficient and checked the furnace as well as cleaning ducts. We noticed that when the heater kicked on it sounded quieter and ran well. I'd recommend Reliable for any heater issues.
Paige Christine
I called them on 11/3 and they were able to get a tech out to look at my wall heater the next day. They sent me the estimate for repairs right away. I will be recommending to friends and colleagues.
Update: I scheduled my install for 12/28 and Jose did a fantastic job.
Thank you!
Ernie Heres
Nicole was very friendly and she did what she can to accommodate our request. Her customer service is excellent. Also, Mario was very professional and friendly. He did a good job making sure that everything was ok.
Nick Wooler
Steve our service manager was professional, knowledgeable and helped us get heat back on before the Christmas holidays! Reliable plumbing are a great company I have used for years in Monterey!
Sheila Clark
I always use Reliable Plumbing for all my plumbing needs. They have replaced a wall furnace , uncloged bathroom sink drain ,fixed kitchen sink pipes. They have always responded to my problems on the same day. The plumber is professional and always explains the work that needs to be done and the cost. The office staff is courteous and helpful. I especially appreciate getting a phone call from the office letting me when the plumber is on the way and providing me an expected arrival time. I highly recommend Reliable Plumbing and Heating Services.
David Lindenthal-Cox
Reliably Professional Reliably Expensive- 5 Stars for Mario, who installed a new water heater and brought it up to code. Minus 4 stars for price gouging!!! 2200$ for a $750 water heater installed in less than 3 hours. Even with the extra parts to bring to code, materials cost less than a thousand dollars that leaves $1200 divided by 3 hrs = $400 per hour!!!! If you have a flat rate why couldn’t you give the price over the phone rather than send someone out with a 90$ fee just to tell us the set price?? It sounds like you run a good business but everything you said does not justify $400 an hour . Yes it was Saturday and I’m only home on the weekends so you had me over a barrel. Like I said it was a quality job.
I see you edit out the fact you said it was a flat rate and some plumbers take longer than others. I have no problem paying a living wage and if you claim you don’t price gouge why not charge for parts and labor. ( time worked ) That would seem fair. I’m happy to pay time and a half on Saturday even though 90% of all other workers do not get time and a half when working on weekends.
Debbie Uvalles
I had a great experience and would recommend them.
Cammie Jones
I called in on a Sunday when our hot water heater stopped working. I was called back and a time was set up for me to get an appointment 1st thing Monday morning. Mario did a great job!
I am grateful to have such a good company to rely on. I call them and refer them to my clients for all my plumbing needs.
Gigi Ortiz
Extremely nice guy, very professional. He flushed my hot water heater. I would definitely recommend him.
Dustin Anderson
Needed someone to come out and replace the comfort pump on our water heater. We had family coming into town for Thanksgiving so we were hoping it could get done quickly. Called and spoke with Nicole and she scheduled the earliest appointment which was a couple days later. Nicole called me back a couple hours later and said she had a gentleman in the area and he might be able to come do it that day if he was able to finish his other job early enough. Sure enough Greg showed up that afternoon and replaced it for us! Greg was professional, friendly, and courteous. He explained everything before and after so there were no surprises. Glad I went with these guys! Thank you!