Wizard Plumbing, Heating, Cooling and Drain

Third time using Wizard in the last year to help aid our aging home (built in the 50s). This time, our water heater stopped working. DUSTIN arrived within a half hour from calling (on a Sunday!) and got our water heater pilot light working again. He gave great advice on how to fix and when to consider replacing it. He also checked other issues we had on our to-do list (leaky faucet and low water pressure) and educated us on what to look out for. Once again, a great experience with Wizard. Highly recommend their services. Thank you!

So grateful when I had a basement flood that Justin at Wizard Plumbing was so responsive and came exactly as he had promised and went above and beyond to find the correct sump pump to replace the one that had broken. Thank you so much particularly on a holiday weekend!

Very prompt. We had a shower valve cartridge replaced, and the job was completed quickly and carefully important given we are in a condo and had to coordinate building water shutoff. However the actual price we paid was 100 dollars ($450 for 1hr of labor only) more than the verbally quoted price of $350. Given I purchased all parts before and independently of the job, this felt expensive. No itemization was provided yet or any written/electronic estimate during the process. Buyer beware.

On Monday morning, January 2nd, 2023, I am staying with my elderly parents. While taking a shower, I hear the toilet gurgling. I turn off the shower and the toilet is gurgling. I flush the toilet and it doesn’t drain. I googled toilet gurgling and it suggests testing other toilets in the house, if the other doesn’t flush, it’s the MAINLINE!
Oh, no, it doesn’t flush so I googled plumbers in the area and found Wizard Plumbing’s site, I was able to get a same day 10:00am appt for my parent’s home. Mootasem came to the house, checked the crawl space and saw standing water. Oh no, again. Mootasem kept me informed on what he was doing throughout the appt. He went on the roof to try to clear a clog, but could not after going 60ft out. He needed to remove a toilet to clear the clog which was the whole house not draining. Mootasem cleared the clog and found a temporary sump pump and extension cord for the standing water in the crawl space (completely unrelated to drain problem) for my elderly parent’s home and was done by 1:00pm. Wizard Plumbing and Mootasem exceeded my expectations and I am very grateful for your help that day. The thought of having no toilets or drains for even one day with elderly parents was concerning and Mootasem respected our situation with kindness. Thank you.

We had to replace 100 ft of old pipes in a very tight crawl space. Mo completed the work in a day. Good work. We used Wizard for other repairs in the last few years and we are repeat customer.

we are very happy with Wizard Plumbing and Drain. They honor their word when they guarantee without any questions. We have a very old apartment building and are constantly needing plumbing help and they are always professional and on time. Mike Salem is our plumber and he's the best!

The company installed our water heater in 2017 so when we were unable to relight the water heater we called them. It was a Saturday but they had someone to our house in the afternoon. Unfortunately the part we needed was not in stock. Early Monday morning the part was ordered. I received a phone call explaining the situation. When the part arrived a few days later I called for the installation. The repairman was at out house that day AND 15 min before our 2:00 -4:00 window. He installed the part and had it working within 30 minutes. Everyone I spoke with was easy to deal with. All commitments were met and I would not hesitate to recommend them. Oh and to our surprise, the water heater was still under warranty so we only had to pay for labor. The service was excellent!

I started with a clogged toilet, but was convinced by pictures shown of rusted pipes to proceed with pipe replacement. It was a hard job involving a lot of work in the crawl space, but they stuck with it and I am glad to have it done.

Mario and Francisco not only showed up within an hour of calling but they were calm, thorough and most importantly got our sewer line cleared!

Wizard Plumbing technician, Christian, was professional, on time, friendly and honest. I really appreciate his visit. I will definitely be using Wizard Plumbing services for all my future plumbing issues.