Wizard Plumbing, Heating, Cooling and Drain

Professional friendly service. Justin is an expert in this field and was able to successfully replace our broken water heater. thank you so much!

Christopher M. was knowledgeable, professional, and friendly. He explained what was involved with the sewer lateral inspection, performed the work quickly and with ease. Great work!

Had a sink not draining. Responded within 1 hour informing they
could come in 24hrs. Plumber arrived on time, very professional,
experienced, replaced pipe and fixed problem in timely manner.
Very efficient.

1) The work order quote was based on 3 technicians, but only 2 were dispatched.

2) Technicians came over to replace our water heater, while moving the old heater they forgot to use a protective cover and damaged our door. Technicians’ response was “oops”, no apology or attempt to repair or discount on service.

3) After the new water heater was installed, technician did not check for all water pressure, and it turned out kitchen faucet’s hot water pressure was low due to debris due to installation flushing. Contacted Wizard to send technician to fix, dispatcher said it will be no charge because it should be part of the installation process. However, technician came over and demanded $200 for the fix.

4) After fixing the kitchen faucet, technician said the faucet is a bit loose at the base and will require a replacement soon and sure enough 2 days later, the faucet was completely loose. However, upon my own investigation, all it required was just tightening the screws underneath the sink and the faucet was solid and stabilized.

My personal experience with Wizard was that the technicians didn’t go out their way to make sure things are done properly, in fact, I felt they were dishonest and tried to profit as much as they could from my family.

I’ve lived in a house that was built in 1947 for 10 years. So I’ve had more than a few plumbers come through for various issues during that time. A termite inspector found a leak, so I panic-called the first result on Yelp (I don’t usually do that). Wizard Plumbing came through, assessed the situation, and gave me a number of options, each with associated costs. Not one to mess around with plumbing, I went with the most extensive & labor intensive option (and I’m glad I did; see pix). Out of all the plumbers I’ve done business with over the years, Wizard Plumbing proved to be — by far — the most honest, fair, competent, experienced and thorough. In fact, if I made a Venn diagram with all of those attributes for each of the plumbers I’ve done business with, Wizard would be the only one that made a perfect circle. They’ve definitely made a customer for life.

Informative session by their technicians to help with decisions and we had the chance to talk to technicians directly with little to no delay

Kaylee, who helped with scheduling and kept me informed of the ETA for Justin (Plumber), was courteous and professional. She was so pleasant to work with. Justin arrived promptly, and was patient with triaging the water leak I was experiencing. He kept me updated during the entire process, asking for approval prior to any work performed. Justin was careful with the surroundings. And took great care to clean up the work areas prior to leaving. Fortunately for me, he found the source of the water leak. Repair completed! And another happy customer!
This is my first experience working with Wizard Plumbing. And it sure won’t be my last. I recommend you give them a try too.

I sincerely recommend Wizard plumbing and its specialist Weylen. Our experience was superb!

We have a clogged kitchen sink. It was really bad. Due to overly trusting the kitchen disposal my wife occasionally would just pour the remaining dishes to the sink. It caused the draining of this sink completely clogged.

We contact wizard plumbing immediately to get it fixed. Firstly they are super responsive and send out help within hours.

Second their specialist Waylen is very experienced, responsible and committed. As I mentioned it’s not easy to clear the line and he spent over an hour to get it done! Great service with great price! Thanks so much for a job well done!

Miguel showed up as promised and quickly diagnosed the issue and provide fair assessment. After 20 minutes, he fixed the hot shower issue. Thank you!

We had water running down the street coming from our property. I called several places but Wizard could come that day from 4-6pm. Then they called back to see if they could come earlier! Of course, that would be fine! It took quite a while to locate the leak. It was a process of elimination. It was about 4:00 by the time they figured it out. Instead of returning the next day they dug in and stayed until it was finished. I was very impressed with Wizards and would recommend them to anyone! They are the most responsive and professional of businesses.