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Cencal Mechanical Heating & Air, Inc. Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jose Valencia

Cristian was great, on time super professional. He has great costumer service skills and is very knowledgeable

Traparwaves

Awesome company, straightforward and no funny business. Cristian was knowledgeable and courteous as could be for a visit today.

Linda Lown

I am pleased with the service I received
The technician was very good and I was able to talk with him about the problem
He was helpful and knowledgeable
He was able to get my furnace working. I am going to have CenCal install a new system as mine is over 40 years old

Helen Campbell

They were very informative, friendly and professional. We are not ready to move forward just yet, but they helped me decide what I’m going to do when I do.

Lisa Schripsema

I love this company. They are very prompt extremely professional and provide the best service possible. I will only go back to this company from now on for my heating and air conditioning needs.

Sandra Phippen

I have been having air quality issues in my home and needed a second opinion. From my initial phone call to the home visit, every individual at Cencal Heating & Air was very friendly, professional, courteous, and thorough. I felt like they were knowledgeable and able to help me with my needs.
I would definitely recommend them. They are a five star organization. Thank you Cencal.

Tony Palleschi

Great company, and Brandon Hinojo was awesome! Very knowledgeable and was quick to respond to my questions or concerns

Rebecca Van Klaveren

Jason and team are truly the best out there. When my AC went out, I had a tech out to my house right away, quick diagnosis and turn around on getting the part. Unfortunately that was only a band aide and I ended up needing a whole new system. Jason provided me with a great explanation and helped me to pick the right system for my house. A couple days later his crew of techs showed up to my house and efficiently installed the system. They were friendly, cleaned up after themselves and made sure everything was set. They put a binder of all the important info together for me and arranged all the inspections needed. 5 months later and I am really enjoying the efficiency of my new system! Thank you Cencal Mechanical Heating and Air!

MoTown Cooking

Of course my air conditioner went out on the hottest day a hundred and 112f. They were able to get me the same day appointment they came out and were very professional and didn't try to upsell me on all kinds of things was straight as honest as can be. turns out it was a bad capacitor and they fixed it and got us up and running in a fast time.
Now the bad news is they are definitely on the higher price side they charged me $460 for a capacitor change which is basically a 15 to $20 part and not a hard process to switch to switch. Average company seem to be around 170 to $250 for capacitor change. Me personally if I wasn't in a bind I would look elsewhere just because how expensive they were compared to the national average. But when it's 111°, I just accept it, you just accept it. If it wasn't for the outrageous price I would have gave them five stars

B Graham

Cencal was very helpful with our emergency. Our Trane/American Standard unit needed a part and no one else could get it within a reasonable timeframe during this supply crisis. Not only did they get the proper part within a couple of days, they were able to install a temporary fix until the part came in, something the other hvac services said couldn't be done. My wife was recovering from a hospital stay and they went the extra mile to ensure we had cooling over the weekend. I'm very appreciative, and the service tech, Ignacio was great.

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