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Cencal Mechanical Heating & Air, Inc. Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Catsfamportland

My furnace system has been maintenances by the tech Cristian . He was polite and gave me the necessary information to make a decision regarding future replacement.

Pete DeMattos

Cencal has been servicing our home & business HVAC systems for years. Love their service and honesty! Always help out in emergency situation too!

Wendi Vukovich

Our technician, Judah, was extremely professional and friendly. We have always been happy with Cencal and the service provided.

Tracy Myall

Cencal is awesome! Their office staff is always super friendly and upbeat, their technicians are always very professional and helpful! They do a great job on keeping my system running, and now I have ordered a new system through them that will be installed next week! Special kudos out to Kha who was here today and has been here before. He is always professional and on time and does a great job! He was super helpful in ordering my new system. I would love to have him come every time! I definitely recommend this business!

Darcie Lenz

Update-New heat pump and AC installed. Wanted to have the installation before it gets too hot! As expected CenCal staff was amazing. Every person that entered my home was respectful and professional. Even the office staff is pleasant to talk to. Now we have a system that will reduce energy costs, can be controlled by an app on my phone, and will work to keep the house comfortable for the next 30 years. Additionally, there is the satisfaction of knowing if we do encounter any problems or questions we can call CenCal for help.

Encountered problems with an older AC unit in a new to us home. The technician did a fabulous job of explaining the causes and providing options for repairs or replacement. We decided to repair at this time and will definitely be reaching back out to Cencal Heating and AC when it comes time for replacement.

Marina Morales

I have used Central for 2 years now. They are very professional, thorough, reliable, and punctual. Great communication and customer service.

K V

My tech was on time, friendly, knowledgeable and serviced our unit quickly while he was here. Would definitely use them again.

Lissa McElroy

The whole experience from making the appointment to the maintenance call was excellent. Professional and courteous.
Highly recommend.

Alan Punsalan

Thanks to the office staff (Ivette, Sara& Grace), technicians & installers at Cencal Mechanical for a job well done during the entire installation process of our new HVAC system. It all began with a prompt response from Ivette when we had an issue with our AC. Christian came to do a maintenance and then offered his recommendation. After doing some research, we decided to go forward with replacing our old system. Brandon graciously answered whatever questions we had. Zach came in a couple of days before the installation to survey the wirings to be better prepared on the day of the install. Steve, Andrew, Zach & Jake came to install our new system. They were all courteous & knowledgeable. They finished on time and thanked us for trusting them for the job. A big thanks to everyone at Cencal Mechanical and thank you for the gift.

Alan & Leny

Isaiah and Judah from Cencal came today to perform a scheduled furnace maintenance on our HVAC system. Cencal sent us a text with a picture of who will be coming to do the work. Isaiah even made a courtesy call to make sure that we are already available when they arrive. They are both very courteous and respectful. When they finished the work, Isaiah gave us a run down of what they did and showed us pictures of how the units look after the maintenance. He even gave some recommendations on how to keep our system working efficiently. He is very knowledgeable of the job he is doing. Thank you for a job well done, Isaiah and Judah!

Alan & Leny

Christy Balsbaugh

They came out right away, identified the problem quickly, and solved the problem all in the same day. The process was fast and easy! Very professional and informative.
Highly recommend!

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