The Home Depot

Saturday, June 3, 2023, me and my cousin went to paint department exhausted from searching for paint to touch up damaged walls. We had been to two other places. Sorry I did not get the name of the young lady who helped us. She was extraordinary. Matched our paint chips PERFECTLY. The two places we went to prior were not helpful at all and really didn't care. Not this gal at Home Depot. She was friendly, professional, intelligent and helped us with our paint dilemma. From now on Home Depot is our first stop for home and garden projects.

Went to Home Depot on the 6/8/23 and was treated very rude and disrespectful. I was in the garden department waiting on 3 employees to finish talking. Two of the three could see me waiting. When they finished talking they just walked off and one drove off on a dolly. I said excuse me I needed help. I explained to her the other two just seen me and let you walk off. She got short we me cutting me off not want to hear what I had to say about their poor performance. I told her about her attitude towards me. Service is getting poor!

Employees in paint were really super sweet. They were also very nice in the garden. They helped my disabled family member out without even batting an eye. Thank you.

Great service as always. Great selection of products. One of my personal favorite stores

Save your time and aggravation and go to Lowe’s. The worst, laziest bunch of employees I have ever encountered. They have NO communication skills whatsoever. I spend a lot of money here and expect some sort of customer service. Here is an idea, maybe make the hiring process a bit more strict?

*Beware female shoppers*
I went in and received assistance from a Home Depot employee. I was looking for a specific saw as a gift for my husband’s birthday.
I have never stepped foot in a Home Depot, and after this experience- will never waist my money here again.
The employee who helped me out failed to inform me of the promo going on- buy the saw and receive a free battery.
The saw didn’t come with a battery, so my husband couldn’t use the gift.
My husband mentioned he purchased a blower the week before, and the employee who helped him, was informed and mentioned the sale of a free battery.

Thinking the store would honor the promo, I took the saw back.
The store associate Josiah was not helpful and to be honest didn’t care to hear us out by interrupting several times.
He basically dismissed us and when asked to speak with another manager- Fernando (on the phone) refused to provide customer service and speak with me as a consumer.

As a female, I feel taken advantage of.
If the store was having a promo, and a Home Depot employee assisted me in finding the item- why wasn't I informed of the promo? The battery cost $149.00 and in today’s economy is a big deal.
Pay attention women and be sure to do your homework before shopping.

My daughter works for them so I had to learn to like them. Kinda growing on me but still prefer Lowe’s

Dirtiest and most unhelpful HD (specifically management) I've come across in the country. In particular, parking lot is unsafe by any standards. I generally prefer shopping at HD over other hardware stores, but will avoid this location in the future. There are plenty of alternatives.

I came to get paint, no one near the paint section, asked for assistance and no one showed. There was about 5 employees hanging out in the customer service desk though, pretty ironic.

Rode w my boss while he was shopping i asked a question in tools dep, she wasn't very helpful
When i stepped outside to wait i notice 3 employees race out the door looking around im wondering who they're looking for ...
Come to find out, tools dep sent them after me! My employer heard them discussing it!
I didnt steal anything! I feel discriminated against for being a swf in a hardware store