The Home Depot

11/17/21 Went to Home Depot for pool supplies and saw they had Noble Fir Christmas Trees available. They are the most beautiful , and full trees I have seen in years !!!! Congratulations to the Buyer who got these in for HD customers ! Merry Christmas 🎄 3/18/21: What is it with this place and Triple 15 fertilizer ???? Cant seem to have it readily available.... have every other fertilizer under the sun EXCEPT the one that is used extensively by almost everybody at this time of year , spring time . Been here 3 times in the last 3 weeks and zero triple 15 on hand 🤔 ORIGINAL Post :July 25, 2020...I would rate their customer service on the phone a big ZERO if reviews would allow !!! I have been to this store 2 times in the last 7 days trying to buy 50 lb , triple 15 , fertilizer which has been out of stock . I live 1 hr away and didn’t want to make another empty handed trip ( their website says store close to me has 39 bags of Bandini triple 15 and it does not . They normally carry CHS for 50 lb bags ) Called 3 different including Customer service , no answer !! Tried calling the Pro Desk , Mark answers the phone , says he can’t help me because it’s not his Dept ( You work there man ) NOR can he transfer me to a customer service person because his phone won’t allow ..... wow .

Another fine visit. Had most everything I needed.

It's always a hit or miss if there are people around to help you. Sometimes I travel almost the whole store & don't see a single employee. People ahead of me have gone to register to page someone to a dept, like plumbing or paint. Then I've gone up & asked at register or manager. They state right away & pick up phone, yet I don't hear overhead for 5 minutes. Wait another 5 minutes & go ask again. Grrrrr. Yet other visits like Mon. Every dept I visited someone asked if I needed help, I didn't, until paint. I was #2 in line, paint guy was working fast & called for help when he got a rush of customers. Help was there very quick. This store has been like this for years. Employees everywhere or none anywhere even when called numerous times.

Merced Home Depot is one of the best Home Depots with (for the most part) the friendliest staff at a home improvement store. Jim from Electrical is always helpful and friendly.

All I needed was someone to unlock a drawer so I can purchase a power tool. I asked a cashier if they could send someone, many employees walked by. No one acknowledged me or asked if I needed help. I stood around for 10 minutes and was not helped so I left instead. Horrible customer service

I realize the rv I saw in Fresno but it waz occupied by different people in merced

Hard to get anyone to answer the phone. I can guarantee they're all listening to it ring and arguing about who's going to answer.

Need to check parking lot for screws and bolts nails more often. I am here at les schwab for 2 hours waiting for my tire to get fixed.this is the second time.
I have never had a problem with this at Lowes.
Everyone should avoid Depot. I can't afford to shop there 😫 anymore if I have to get a new tire....

The app gives this place my rating. You can locate items on the app much easier than just walking around. This tool makes it very easy for people like myself who have a vision disability

I hate having to always search for a worker to get help and USUALLY when I do, THEY have to get someone else