Called them for a maintenance call for our remodel project to see why heat is so hot up top of home and barely blowing downstairs. Guy went into attic where unit is. Said he couldn’t see anything that the ducts are in walls downstairs barely blowing. Didn’t do much of anything but tell me without opening walls I can’t diagnose the problem? Huh? Vents all over the house that can be tested. He said that will be a $135 my trip out here. Maybe you will want to add a ductless system downstairs? Why when we have an HVAC unit that we brought you here to fix the air distribution or at least tell us what’s going on to justify adding additional unit? When I asked him is this unit large enough for the home he said I don’t know? Let’s just say I was disappointed.
Professional service from everyone I interacted with starting from the operator booking the installation, the "comfort advisor" who provided a quote and supervised the install, the install team, and the post installation final inspector. I booked my complete system replacement (Lennox) through the Costco home services option and was happy to find out that the package and pricing quoted from Precise Air was better than another company who I contacted directly outside of Costco - no markup. Highly recommended.
Andrew Karapanian, my sales representative for Precise Air systems was so good in telling me what to expect when it came to installing my Air & Heat unit. He was so patient to answer all my questions, help me with the process and was even here at 7:00am to greet the installers. Two young men showed up to do the job, one was the installer and the other was his assistance. They worked hard from the minute they started and only took a lunch break. I couldn't believe the beautiful job they did and I was so happy that they asked me along the way where I wanted them to put vents, etc. Thank you Precise Air for having such dedicated employees who really cared and worked hard to make us happy
Jose with Precise Air was great! Jose called before arriving and showed up as expected. Jose inspected my HVAC to ensure that it was ready for another season. Precise Air installed my HVAC back in late 2016. Haven't had issue or problem with my HVAC since being newly installed. The bi-annual maintenance agreement, with Precise Air, ensures that my HVAC gets looked at twice a year, helping to eliminate any issues before they arise.
Precise Air is awesome. They sold us a Lennox air system a few years ago and we were very pleased with the quality of the system and the competitive price. Their technician Ryan was just out to change the filter and he was great and we are pleased with how professional Precise Air is. I highly recommend.
I have relied on Precise Air Systems for a number of years yo deal with my HVAC system. They have always proven to be reliable, professiojal, honest and timely. I highly recommend this company.
Jeff, the rep, came and assessed our home and gave us an estimate to install central air that seemed reasonable. Installation was smooth and efficient. The workers tested everything, showed us how to use it and were done in about 7+ hours. No duct work was done as we already had central heating. I would recommend Precise Air for your HVAC needs.
The work and professionalism we saw from this group was above par. I’ve had several different agencies come to fix a tough issue with our system. These were the most honest about the best options and reasonable priced. They did the job quickly and very respectfully of our time.
I got the quote through Costco and spoke with Andrew Karapanian. He was polite and responded quickly to all my questions. He definitely knew the product and gave us exactly what we wanted. We had them pull out an old heater furnace and all the old ducting and replace everything with a massive 4-ton unit. He told us the work would take 4 days and that's exactly what it took them.
They showed up every day on time at 6:45am. The first day, Andrew came by as well just to make sure everything was set. Jeff, the designer, also came out and spoke with us about what they are going to do and everything. The team I had was Ruben (lead), Joshua (the muscle), and Gorgen (the duct man). The three of them each had a role and all of them worked hard to get the HVAC finished. They cleaned up after themselves every day, dusted, protected my floors, and put up plastic wherever they were cutting. Even the trash they picked up and put in their own trucks. They didn't throw it away in my trash can. That's service right there!
They always answered my questions and always explained to me what each component of my HVAC does (in case something breaks down I can ID it quickly).
All in all, I made the right choice by going through Costco and I'm glad I made new friends over at Precise Air. Don't hesitate to call these guys for your HVAC needs!
Brittany Adam
Called them for a maintenance call for our remodel project to see why heat is so hot up top of home and barely blowing downstairs. Guy went into attic where unit is. Said he couldn’t see anything that the ducts are in walls downstairs barely blowing. Didn’t do much of anything but tell me without opening walls I can’t diagnose the problem? Huh? Vents all over the house that can be tested. He said that will be a $135 my trip out here. Maybe you will want to add a ductless system downstairs? Why when we have an HVAC unit that we brought you here to fix the air distribution or at least tell us what’s going on to justify adding additional unit? When I asked him is this unit large enough for the home he said I don’t know? Let’s just say I was disappointed.
Mike Nguyen
Professional service from everyone I interacted with starting from the operator booking the installation, the "comfort advisor" who provided a quote and supervised the install, the install team, and the post installation final inspector. I booked my complete system replacement (Lennox) through the Costco home services option and was happy to find out that the package and pricing quoted from Precise Air was better than another company who I contacted directly outside of Costco - no markup. Highly recommended.
Alice Burns
Andrew Karapanian, my sales representative for Precise Air systems was so good in telling me what to expect when it came to installing my Air & Heat unit. He was so patient to answer all my questions, help me with the process and was even here at 7:00am to greet the installers. Two young men showed up to do the job, one was the installer and the other was his assistance. They worked hard from the minute they started and only took a lunch break. I couldn't believe the beautiful job they did and I was so happy that they asked me along the way where I wanted them to put vents, etc. Thank you Precise Air for having such dedicated employees who really cared and worked hard to make us happy
Dennis Foster
Jose with Precise Air was great! Jose called before arriving and showed up as expected. Jose inspected my HVAC to ensure that it was ready for another season. Precise Air installed my HVAC back in late 2016. Haven't had issue or problem with my HVAC since being newly installed. The bi-annual maintenance agreement, with Precise Air, ensures that my HVAC gets looked at twice a year, helping to eliminate any issues before they arise.
Michael W.
Precise Air is awesome. They sold us a Lennox air system a few years ago and we were very pleased with the quality of the system and the competitive price. Their technician Ryan was just out to change the filter and he was great and we are pleased with how professional Precise Air is. I highly recommend.
Chris Parsons
I have relied on Precise Air Systems for a number of years yo deal with my HVAC system. They have always proven to be reliable, professiojal, honest and timely. I highly recommend this company.
Brian Artica
Excellent customer service. Loking forward to using them again.
Lawrence Lee
Jeff, the rep, came and assessed our home and gave us an estimate to install central air that seemed reasonable. Installation was smooth and efficient. The workers tested everything, showed us how to use it and were done in about 7+ hours. No duct work was done as we already had central heating. I would recommend Precise Air for your HVAC needs.
Iain Blackwood
The work and professionalism we saw from this group was above par. I’ve had several different agencies come to fix a tough issue with our system. These were the most honest about the best options and reasonable priced. They did the job quickly and very respectfully of our time.
Kevin Kaveh
I got the quote through Costco and spoke with Andrew Karapanian. He was polite and responded quickly to all my questions. He definitely knew the product and gave us exactly what we wanted. We had them pull out an old heater furnace and all the old ducting and replace everything with a massive 4-ton unit. He told us the work would take 4 days and that's exactly what it took them.
They showed up every day on time at 6:45am. The first day, Andrew came by as well just to make sure everything was set. Jeff, the designer, also came out and spoke with us about what they are going to do and everything. The team I had was Ruben (lead), Joshua (the muscle), and Gorgen (the duct man). The three of them each had a role and all of them worked hard to get the HVAC finished. They cleaned up after themselves every day, dusted, protected my floors, and put up plastic wherever they were cutting. Even the trash they picked up and put in their own trucks. They didn't throw it away in my trash can. That's service right there!
They always answered my questions and always explained to me what each component of my HVAC does (in case something breaks down I can ID it quickly).
All in all, I made the right choice by going through Costco and I'm glad I made new friends over at Precise Air. Don't hesitate to call these guys for your HVAC needs!