Precise Air Systems Inc.

The installers were on time, did a clean installation and explained the installation and operation of the system.

Great service, everyone is very polite and will answer any and all questions. They come out and make sure the system will be installed right. Great experience, you'd never know there was being work done. Trustworthy, they let themselves in and out with no issue whatsoever. Very professional, they review every aspect of the installation and multiple people make sure it gets done right. Very pleased with the system. Highly recommend...

Dishonest, unprofessional, and just an all around waste of time. I was connected with Precise Air through the Costco Lennox program. I had them come out 2 years ago to get a bid for a whole house change-out. After the estimate visit, I had to call them regularly for 2 weeks to get a bid, which was above our budget (Lennox is typically pretty pricey but good equipment) so we ended up going with another company.

Fast forward to present day – we were looking to install a think (5”) media filter in our HVAC system to pull allergens from the air, and from everything we’ve read, Lennox has the best unit. We decided to try Precise again and have them come out for an estimate. Their bid was reasonable and we were ready to hire them. However, when I asked about the Costco cash card that comes with contracting them through Costco, we were told by our Precise rep, Greg:

“We gave you a bid assuming you weren’t going through Costco. If we knew you were going through Costco our bid would’ve been higher.”

In other words, beware of that so called “deal” for going through Costco, as Precise Air charges their referral fee right back to you.

Against our better judgment we still went with Precise Air to get the unit installed because we wanted it in ASAP to improve our allergies. They came out a couple of days later for the install and quickly learned the unit wouldn’t fit and they needed a custom made part that would increase the overall cost by about 20%. We were annoyed by the inconvenience but understood and still wanted them to do it. I called Precise Air several times and our rep Greg happened to be in a meeting every time and never got back to me. After trying unsuccessfully to get in touch with them for 2 weeks we gave up on them and hired a much more professional HVAC company that quickly got the job done for less. We’re guessing that they made the calculation that our small job (almost $1k) was not worth the effort and did not have the courtesy to communicate that to us. I will be reporting them to Costco in hopes they move on to another contractor to be their Lennox rep.

Save yourself time and effort and avoid them.

Completely professional from start to finish. We are extremely pleased with the process and the end result for a completely new HVAC system (2 condensers; 2 furnaces; whole house air filters; all new duct work and the installation of additional returns throughout the house). We interviewed more than 10 HVAC companies to solve a seemingly complicated AC problem (primary issue: trapped hot air on one side of the house with vaulted ceilings - which was driving our air conditioning electricity bill out of control). Most of the HVAC companies struggled to come up with a productive solution, and most of the solutions offered simply didn't make a whole lot of sense. Jeff Payne was very knowledgeable, professional, thorough, concise and straight forward from the moment he stepped into our home - every step of the way thereafter. Furthermore, his installation team was first rate in every respect. We were/are very impressed and highly recommend Precise Air Systems Inc.

Scott was vert knowledgeable about our system. He diagnosed and repaired in no time. Great Job..Give him a raise!!

I am finding our heating and AC system to be very effective for our small house. My only concern is that it is expensive to install and has raised our electrical bills. But I much prefer it to any other method of heat or AC. The company installers were quite professional as well. So far so good!

I didnt think the sales person handle there job very well. I think there installers were not very good. Also I have never heard of a good company not following up with the customer . All they ask is to get paid. Good talkers very poor follow up . Or should I say no follow up all. Considering half the work was already done for them. I would never recommend this company

"Finally got solar on my house! It was a lot easier than I thought. Thank you to the wonderful team at Precise Solar! Very professional company and much easier to do than I thought. Now I can save money and use clean electricity! Plus my house looks pretty good, too!"

The technicians were on time, did a great installation of my new heating and air-condition system. Cleaned after themselves and were very courteous.

When you want to spend money to install AC with this company.. do your research carefully. Compare with other HVAC company. Don't sign up because they partnership with Costco. I just want to share my experience..After a year of their installation, I was told that my dining wallpaper damaged due to their installation. Also I have leaking because they put Duct tape over mastic and sealer disoriented for the equipment that they put on the roof. I did mine thru Costco, so I still deal with Costco for months.its very unpleasant to deal and to see damages to my property. My suggestion, do check yours installation carefully and before the warranty out otherwise, the company will keep asking money for them to come without any solution