Greenstar/RighTime Home Services

The person that did the service was very professional and knew what to do to service our A/C unit. We are very satisfied with the service given.
The Antolin family

Leslie was wonderful in explaining the product and services. Samuel and Eduardo were hard workers who installed everything in a timely manner. Very helpful.

The gas was not checked before they left for the day and the pilot lights were not lit and gas was leaking into the home. Once the older heater was removed, the wall was not repaired. Worked with Aaron and he was very helpful and got answers for me right away. No one has returned to show us how to run the operate it.

I’m always pleased with the service I receive. Prompt, friendly, informative and professional

Replaced existing HVAC system in attic and outside. Work was quick, thorough and complete.

Technician name Hugo is great, reliable and very professionally trained technicians. His service is very reliable and he came back promptly to get his job well done. Hugo I think is a good asset to your company.

I am thoroughly disappointed with Greenstar. My new AC/Heating units were installed in 2019. In 2020 I called to ask for maintenance. A man answered and said, “We only install units. We do not maintain them.” So twice a year I used another company to provide spring and fall maintenance. This year (2022) parts started to fail and needed replacements. I discovered that Greenstar did in fact provide maintenance and repair service. I called again and was told we had a 5 yr parts warranty and labor. An appointment was scheduled to check my units. My first appointment was canceled due to a personnel emergency. A second appointment was scheduled. On the day before I was called to confirm. The day of the appointment I was called again by another person who didn’t see notes of my prior confirmation and then said I had to pay $99 for the service. When the tech arrived he didn’t conduct the whole house check that the first contact indicated would be conducted. And he said because I had not used Greenstar for maintenance they could no longer honor my service warranty. I told him I couldn’t get service in 2020 but he just shrugged his shoulders. Greenstar is so disorganized. They don’t communicate within the organization or to customers effectively. I will NEVER do business with them again! Buyer beware!!

Our AC was experiencing issues and our tech Conner was able to assist us and provide a resolution. He was very helpful and answered all of our questions. We will certainly recommend his services!

Purchased a 4ton Heating and Air Conditioner system for my new house. Aaron came out and talked about various options, measured my house, inspected the attic and explained what I would expect installing a new system. Offered financing and guarantees. I received 2 other bids that were cheaper but not even close to what Aaron did and explained. Im extremely happy with my purchase. Install team was great as well!

Hugo was great. He provided excellent service and was very knowledgeable.