Benrich Service Company

We had an issue with finding a specific part. It was a valve with a gauge on it. This valve was leaking profusely that we had to shut the hot water off. While we were looking for this specific part, it seemed like there was backorder which would take a week for delivery and we needed a licensed technician to order it.

This part basically mixes the hot and cold water and it was cracked, which was confirmed by two experts. Unfortunately, when it rains, it pours and everyone seemed to have a boiler problem.

Benrich sent Ray over, a Senior Boiler Technician, who discovered a workaround and was trustworthy and honest about his time. He fused/welded a pipe and turned down the temperature. We had hot water instantly.

Previously, we worked a company who was untrustworthy and while we contracted quarterly inspections, there were additional charges of ~$2000.00 then another $1000.00 the following year and $571 + $865 +$650 last year. At one point, they charged us $271 for 8 minutes of work. The Benrich manager also mentioned that the repair person before had done a number (ie negative connotations). For me trustworthiness is and was an issue along with the monopoly of parts and supply chain issues of parts.

I am pleased that Ray, fixed our boiler in record time and we were lucky he came in from Hollywood because last year a boiler tech came all the way from Long Beach and wanted to charge us for traveling their back-and-forth commute in rush hour traffic.

Ray did not do any of those tactics and his work was done professionally (had brought in an industrial-commercial tank to fuse the pipes). So far, I have not heard any complaints from any senior citizens, veterans or disabled homeowners on this matter and we are thankful that he repaired before the Father’s Day and Juneteenth holiday weekend. Ray is smart and made decisions in a timely matter, keeping costs low. We will use Benrich again.

We contracted Benrich to complete necessary repairs on our community boiler system. Andres was amazing and completed the work in a timely and professional manner. Thank you!

Benrich has taken care of my laundromat for years. They’ve been reliable and dependable. Five stars for sure.

Accommodated my appointment even after my apartment complex was pressuring on a specific date which didn't work for me. Friendly customer service and efficient technicians whom got the job done and were very good about cleaning up after themselves.

Outstanding service - knew exactly what the issue was with a heater system that hadn’t worked I. 5 years. Chris, the tech, diagnosed the problem in minutes. The company had the part ordered and was back out to fix the issue in a jiffy - at almost half the cost that was quoted by another company. Thanks so much!

Update - two weeks later, we had a separate isse with a water pipe leaking. Benrich to the rescue again, diagnosing the issue immediately and fixed the problem for half the price of others. Thanks Jeremiah and Gio! Thanks again, Benrich!

Really helped us out in a pinch. Thank You so much for the fast and friendly service. Would recommend to all. They are good people.

Don’t work with is company, they are fraud. They damage $10,000 water boiler in my restaurant and took everything apart and run away.

Beware of this company ..will tell you to put a coupling on non existing leak and charge you .saying there r multiple leaks ..and owners will fire you for addressing it

Used this Company to help out with plumbing issues

Great staff. The Water Treatment techs know their H2O.