Avis Home Solutions

Avis Home Solutions responded quickly to an emergency. They were professional on installation, communication, and any problem resolution. I would highly recommend them for installation and routine maintenance.

After completing inspection and recommendations the new owner scheduled her Home Policy sub contractor to pursue any follow up work.
I do want to praise the AVIS technician, Louis IV for his professional, friendly and thorough work and explanations.

I've used Avis twice yearly for 10 years for check ups/maintenance, and they've always been great. Yesterday our HVAC system stopped working, the ops Mgr was here 45-min after I called and today they replaced the system with a Carrier Infinity. Both workers were very nice and clean. They were friendly and professional. When the lead arrived around 10:30 am, I asked for a completion estimate and he said 4-4:30 pm, and they finished at 4:20 pm! Thank you guys and thank you Avis. Keep up the good work.

Avis came to my home for a routine maintenance on my 2 year old AC. They showed me a fake picture of collapsed ducting telling me it was mine. It wasn’t. They talked me into re-ducting the whole house to provide airflow in the back bedroom. They only installed 30% of the ducting and none to the back of the house or back bedroom. The also conned me into signing a line on Mike’s phone. I was led to believe it was their 1page contract. Turned out it was a 16 page loan document for a 30 year loan at 17.99% that I said I didn’t want and never saw nor had a chance to read before I signed. No one with great credit would sign such a thing. Beware of Avis.

My family has been a customer of Avis Home Solutions for over 15 years; they have helped me out of more jams than I can count on both hands! The entire team is top-notch, starting with the Smiths that own the company. Laura is the office manager and always treats my calls as if they were the most important of her day, and she always seems to be in the office! The service teams of technicians, installation guys and supervisors are extremely professional and have great respect for my home's cleanliness during and after their calls and visits. I would recommend Avis to anyone in need of heating, AC, water heaters, duct work, ventilation of all sorts... Like I said, I've had numerous occasions to use them!

So let me start by saying these gentlemen are very professional and knowledgeable. I had another company come out previous to Avis and they were pressuring me to buy as soon as they walked in my door. Enrique and another gentleman came in and asked me about the issues I was having with my heater and inspected my home and gave me a good diagnostic to my issue. I decided to go with a new heater and was able to do a payment plan with them as well. I am very satisfied with the there service. Will definitely be recommending them to other folks.

Enrique and Mike showed up on time and did a complete survey of my existing system. Mike gave me 3 options on how they can add A/C to our house. We selected to replace our existing furnace with a new high efficiency Lennox unit and matching A/C unit. By the time we finished signing the work order, the installation crew was on their way. Rosario arrived about 1 and started removing the old furnace. By 6 they had set the new furnace in place, set the A/C unit outside, run the copper lines through the wall and into the attic and run the power line from the panel to the A/C unit. The next morning, Rosario and Eddie completed the installation and we had heat and air conditioning by 5 o'clock. Their work was professional, efficient and thorough. I've worked as a construction manager for most of my career, and these guys are GOOD. I will continue to use Avis for my no-worry service for years to come.

I had a great experience this morning. Bernie came to my home and did a great job! He's a very courteous, well mannered young man. He thoroughly checked out my air conditioner to insure it was running properly and checked into my attic. I have been a customer for a few years now and I am very pleased so far. I hope this service continues as this visit was.

Our AC went out, I called in the evening and they were able to send someone the next day. The technician Bernie was very professional, diagnosed and showed exactly where the problem was and why it wasn’t working.

EDIT: I changed my review to two stars because the customer service team will not stop calling me one or twice a week, every week, no matter how many times I tell them to take me off the call list. Sometimes they’ll stop and then the calls start again. I will be reporting the spam calls to the FTC as I am absolutely sick of them calling.

Avis home Solutions has been coming to my house and serving me for the past 20 years and days like today when there’s so much companies out there you never know who’s going to come to your home Avis has maintained their professionalism And peace of mind of knowing who’s coming to my house me being a senior citizen it is extremely tough to have someone coming to your home that you can trust and maybe doing the right thing, with a company like Avis home solutions they have been able to help me out throughout the years with numerous projects inside my home they’ve even come a few times to help me simply turn on my thermostat I am not to good With all these high-tech things ! my last visit I had a technician by the name of victor he was very professional very polite he wore shoe covers gloves and a mask in my home Made me feel very safe in my own home my heater had been giving me issues for a few years Victor did a thorough inspection inside my house he even crawled inside of my attic after discovering that I had a issue in my attic He made the adjustments and who would’ve thought because of an issue in the attic I was losing a lot of air he help me make an educated decision he even explained all the findings to my brother over the phone they came the same day did the work and I had hot air by dinner time Victor came the next day to make sure that everything that was promised was accomplished I am thankful that they are still companies like Avis home solutions out there that treat me like an actual person and not like a number with times changing it’s good to know that a company like Avis home solutions. Still exist to this day I will continue using them for any home projects and I have recommended many of my friends who had the same exact experience as myself thank you Avis keep up the great work !
sincerely Carol