Avis Home Solutions

I have been dealing with this company for approximately two years. Since I moved into my townhome, the air-conditioner unit has not worked properly. I have complained over and over and somehow they find nothing wrong with the unit. I am paying approximately $15 a month for a maintenance program with them. I am extremely upset with this company. They don’t even have the decency to have an emergency number when they’re closed. When I have left Messages, They did not return the call. I am still waiting on a callback from approximately a week or two ago.This is totally unacceptable when you’re paying a monthly fee. Now it’s starting to get to into the hotter part of the summer and my air-conditioner is not working. I am extremely upset with this company and would not advise anyone to deal with them if you don’t have to!

Great company, great service. Our tech's name was Brian Penilla and he was awesome. Did amazing work and had a great attitude throughout the whole process. My parents were extremely happy with his work.

I've used them 2x now and they are very professional, knowledgeable on HVAC and most important fair. I always appreciate when there isnt a underlying motive to upsell, which there wasnt. When the time comes and I do need a major upgrade they've proven to be honest and credible, therefore will definitely get my business

Ricky came to the house and helped move furniture out of the way so he could get to the furnace unit. He was on time, very friendly and efficient. You won't go wrong using this company. I highly recommend them!

We were very satisfied with the service John and Mario before him gave us. Very knowledgeable, efficient and polite. Answered our questions and both were extremely friendly. A pleasure having them in our home. A credit to your company.

AC unit was cleaned and inspected, my technician Xavier was very knowledgeable and explained everything very clearly. I would definitely recommend AVIS Home Solution!

These people are rude, unyielding inconsiderate and incessant. They violate the do not call list by calling multiple times a week AND WILL NOT STOP CALLING!!!!!!!!!!! They are the Terminators of home repair. They are ruthless and cannot be talked to or bargained with. They do not take “No” for an answer, Ever! They will call you with their dying breath, Don’t go anywhere near this company or you will be relentlessly pursued for business. They probably make fake IRS calls in their spare time.

Avis Heating and Air in Anaheim performed a complete ductwork abatement and replacement. The need for this was unknown to me at the time and prompted me to question the necessity. However Mr. John Moses of Avis heating and air explained and more importantly showed clearly what was leaking through the air ventilation system. He was kind enough to show me exactly what was going on with our system and what was causing increased energy costs and possible and likely health concerns. We had a complete replacement of our ductwork including removal of asbestos ductwork. Unlike most contractors, each person from Avis heating and air that worked on the replacement answered every question and was kind about it. It is been a couple weeks since the replacement and interestingly the thing I noticed is there is much less dust and dirt in the house which was apparently caused by the leaking ductwork. Avis heating and air provided excellent value and timely completion of their work. On top of that he gave me a great price.

Rude employees. One of their employees did not feel water dripping into the furnace was worth noticing. Then, they replaced just about every part in the furnace at vastly inflated prices. Then they told me I needed a new furnace and refused to honor their maintenance contract unless I paid them thousands of dollars.

Brian was great. He explained everything he was going to do before he did it and even disposed of my old filters. He played for a couple of minutes with my dog. I would like Brian back the next time I need service.