Avis Home Solutions

Bernie came to our house and performed some routine maintenance on our HVAC system. He was professional, on-time, did a great job and the price was VERY fair. I will be using Avis again.

Finding quality, upfront, honest service can be challenging. Avis heating and air conditioning is a precious find. We needed ac service and were getting ready to install a new unit. Avis advertised a filter clean and we told them about our poorly operating ac system. The tech and manager, Patrick Kelley came out to diagnose. They offered a solution and a way to keep the existing units, which equated to one eighth of the price of the major brand co that had given an estimate 2 weeks earler. The manager could sense my hesitation and offered a money back guarantee if the solution did not solve the problem. It did, this company is beyond GREAT!!!

David was the technician that came to give me a service tune-up to my air conditioner-furnace He explained what he did and I felt very confident what he had to say. I find him to be very professional and knowledgeable with 43 years of experience. What I mostly found out about David is that he was very trustworthy. Something I have not found with other service professional technicians

Bernie, the technician, did a very thorough job of checking everything out. He even went in the attic to make sure our unit was running without issues. He suggested future procedures to make our air quality even better.

Beshad came and inspected our furnace. He was very informative and professional with what needed to be fixed, with no pressure to sign up for unnecessary work. I’ve been with Avis over 15 years and highly recommend them.

My first encounterwas pretty good . Hoevver, after my 4th encounter with the company I'm leaning towards simply saying that no matter what you call them for, even a simple summer AC tune up that they called and solicited, they will inherently find a HUGE problem that will keep them from doing what they were called out to do in the first place and then that leads into a convenient sales pitch and they try to set up follow-up meetings with sales people. It seems suspicious that with every visit they find a new problem that "should have been fixed a long time ago" but the previous 3 technicians they sent in prior visits never saw. I really wanted to trust them but at this point, if they are supposed to come and perform a simple filter cleaning but try to instead sell me a new system I have to throw my hands up and say that I give up.

I just want justify my complaint with this company, Avis Heating and Air, my air conditioning system was putting out warm air, so I proceeded to call Avis and ask for a service with their so called $59.99 special!!
They came out and told me my system was flat, the freon was completely dissipated. They proceeded to explain I could refill the system if I bought their service maintenance plan for $379.00, at $11.00 a month or I could have the system recharged for $419.00. They told me I had a leak in my system and if I wanted to do a leak teat it would cost $2,100.00. So they neglected to inform me of my options as a trustworthy company should have done not telling me that if the system was completely flat that I would basically be throwing my money away because it was obviously a major leak, so I could make a justified decision with my options, basically with the idea I would let them perform a $2,100.00 leak test. Well as it was I let them refill my system with the hopes that it would be ok for the rest of the season, the system was flat the next morning!!!! I just wasted $419.00 for nothing, I called them the next day and tried to convey to them that I was mislead and asked for a partial refund. They completely were disrespectful to my my situation, only stating that I signed an as is warranty and they would not honor my request of only a partial refund. I find this very disturbing and disrespectful to their customer as I stated before they are only concerned about their bottom line and NOT their customers!! Horrible customer service!!!!!!

They came ready to work and fixed another company's really terrible work. They worked late into the night Saturday and returned to finish the job on the following Sunday! They also cleaned up beautifully afterwards and even took care of the disposal of a rodent! I recommend them highly!

One star only because negative is not available.
I used them since 2013. On every occasion technician claims there is no issue. last check done on October 2014. and quoted perfect condition.
Now after only four month technician claims unit is very OLD !!! and need to be replaced.
he didn't even bother to troubleshoot circuit board to point to real issue
it looks like that $60 is donation they collect just to touch the unit.
Jaky who claimed is in charge is very rude and up to start a fight. instead of addressing issue simply says we can not please everyone.
Jacky check your Yelp barley even one start. I am sure people even don't bother to give you a HATE it rating. this place is a total shame. customer beware.

They took service to a new height. I Owen and rent properties throughout GTA and Oakville. I have used AVIS’s services many times. I can attest to their dedication and unrestricted availability. Fast, friendly and trusted service at an affordable price. I am away on business most of the year and rely heavily on vendors who deliver. These guys deliver! Apart from prompt/friendly service, I particularly liked the feedback I get from my tenants who had tons of positive comments. AVIS followed up with my tenants to insure their satisfaction and safety. In many ways AVIS have taken the load off of my shoulders. Exceptional!!!