Lee Collins Air Conditioning

Slow down on the Road and Drive Safely....to your place of Employment. Wreckless driving won't get you there any sooner 4/14/23 4:18pm 83rd Ave East of Camelback

So I just bought the house 5 months ago and had it inspected there was nothing about exposed wire. When They came to replace the air handler they arrived after I left for work. my lights in the bathroom/closet was working fine. I came home 4 hours later and they stated they that my lights wouldn’t come on in the bathroom/closet where the access point is to my air handler. I asked them what happened they stated they are not sure they went out and fillip some breakers to see if it would come back on. Which it didn’t so I looked around and I couldn’t find anything. So I asked if I can look at there work. I followed the tech in the attic he immediately looked to his left and said we’ll this wire was exposed and I taped it up so nobody would get shocked. And he also stated that had to move some wires out of the way to get the air handler out and the new one in. So they are not taking any responsibility for there mistake they made and on top of that they me to get an electrician to repair a problem that wasn’t there until they got there. I will never return business with this company or recommend them to anyone. This was the 5th attempt to fix a problem with my ac. And it’s still not fixed

Arrived within the given window and fixed our malfunctioning air conditioning on a 95° day. Much appreciated!

Great service and knowledgeable friendly technicians. I’ve been using them for about 40 years and wouldn’t change

I called on a Sunday because our AC unit appeared to have quit blowing cold air. Unsure of the problem, but with the house warming throughout quickly, I called Lee Collins AC. I was impressed with the kind, helpful, and quick customer service and response time even during the weekend on off hours. Joseph was our technician. I appreciated his communication and responsiveness. He was able to get our AC back on track on the same day service call, which we were very grateful for as the the weather is getting warmer by the day! We had a very positive experience with all of their team members that we spoke to that day from scheduling to technician. I would highly recommend Lee Collins AC and will continue to use them for our AC/HVAC maintenance and service in the future.

While waiting for our home warranty to give any information to us. They were so patient and professional during this process. Then Kyle and Oscar and their crew came out installed the unit and they were informative and helpful!! Thank you all again for everything!

New Coil Replacement 4 Hours 2 Technicians Found original parts in 2 Weeks Outstanding

I have used Lee Collins for years and been terrifically happy. I understand it was recently sold, and the service is definitely not the same. First, they didn't have my records. Understandable - records do get lost in transitions. I asked if the same people were there - yes, they were. A new guy came to the house. Joseph was very nice. However, he didn't come with appropriate tools to do the job. He asked if I had a short ladder to check vents and returns in the house. He said he had one on his truck. I got the ladder. To enter my attic from the outside, his extension ladder was "too big." So I got my extension ladder for him. I have a hard time believing I'm the only person in a ranch home with a split unit up in the attic. My attic opening is per code, so what???? On the invoice it says I "insisted [I] would clean her own coil on ground." Nope, he told me he would take out the leaves on the bottom this time only, that this wasn't what the call was for. I would have to have someone come back and do a "deep clean" if I wanted the coils cleaned. I asked what exactly a deep clean was, and it was hosing off the coils. I said I could do that. Overall, not a pleasant experience.

I appreciate Matt being on time and professional. He took care of the business perfectly!

Lee collins and their employee are ALWAYS on time and very professional. I will use no one but them