Dial One Mears Air Conditioning & Heating Inc

Once again Adam and the whole crew at Dial One Mears did a great job for me. First I didn't know what I needed. They calmly explained my situation, old system not functioning well, and gave me options. No pressure. They arranged for my ducts to be sealed, including a 4 inch x 2 ft gap in the attic. They also installed a small split AC unit in our garage that is quiet and relatively cheap. Everything was done quickly even though it was the middle of summer. They are so nice to me it feels like family in my house. Thank you Adam and gang.

Nate the Technician is always on time and professional. He always communicates with me to let me know he's on his way to what he's found, what's needs to be done, how's it going and how it went when he's done. He answers all my questions and I trust him in my house. He very knowledgeable and a good listener. I'm glad he's my tech and hope he stays my tech for years to come. Good job Nate and thanks Dial One Mears!

3rd time I've used Dial One Mears and I will not use another HVAC company. Troy is very friendly and scheduled me same day. RJ diagnosed the problem and completed the repair while I was at work. The repair and cost was explained to me and I was pleased with the service.

Service was fantastic! Called at 8 am and RJ was at my house by 10am. Quickly determined it was a dirty pan and deep clog. Fixed it quickly, educated me on how to maintain moving forward. Fast, knowledgeable, clean. Cost was very reasonable. Will use this company for any future service needs.

The service representative gave me a telephone alert and arrived promptly.
Shane was in work uniform, thus providing identification.
He was friendly, provided helpful advice, and professional throughout
this visit. He checked everything out carefully, found one issue needing
attention, but left the final decision up to me. No pressure.
I felt that this was a very comprehensive inspection of my HVAC
unit. This is the first time that I have used Dial One Mears,
and I am looking forward to continuing my relationship with them.
They deserve all the fine reviews that they have received.

Nathan us a very professional and knowledgable technician.
He is very informative and honest, always providing detailed information regarding Services he has performed on our Bosch units.

Mears was very easy to schedule, and the technician who came out, RJ, was by far the best HVAC tech I've seen. I'll definitely ask for him by name next time I need something! Thank you!

We had a very positive experience with these fine folks. When we were getting our new unit, the Mears men went back to the distributor several times because the units they received were damaged in shipping and they were not installing a damaged unit on our house, even if the damage was just cosmetic. That told me a lot about their ethics. They took extreme care at every juncture and when they found something was not right they made it right at no additional cost. As an example, we had a breaker issue and the Mears men replaced it for me. I didn't see the charge for the part on my invoice and I called to question it. I was told that they took care of it for us as part of the service. Clearly, they didn't have to do this. This is greatly appreciated. Further, we shopped around before deciding which unit to buy, and at the end of our due diligence we found that Mears offered the best price; they then backed that up with exceptional service. I am very pleased with this company and the men who did the work. I highly recommend this company.

Since I started using them years ago they are delivering the quality of service needed for our needs and our residents well being, thank you Troy, Adams and all the good techs you have. Keep doing what you guys are doing.

Nathan was great and stayed late to fix unit so we didn't have to suffer the heat another night. Only negative was I thought it was a bit pricy for the 2-3 hours labor involved. Otherwise, whole experience was great.