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Five Star Air Conditioning Reviews - 97

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Charles Watson

We just moved into a new house. Our AC went out on a Friday evening. I called Five Star to see if they could come out. Dan arrived at 8am the next morning and quickly diagnosed the issue.

He got the unit back up and running and it works great now! He made a few recommendations as well that were helpful.

I initially called them because they were close, but I’ll absolutely use them again.

Chuck Wright

The process from start with Tim providing a quote to Tony and Ashley removing the old heat exchange and AC section to replacement went well and impressed me with the work ethic of getting it done the correct way. From putting down drop cloths to having a crane place the new compressor on the pad and completing the installation including removal of all the dust, dirt and parts went as expected.
I would highly recommend 5 Star for not only maintenance but also replacement of units based on our experience. The main reason I chose Five Star was based on: (1) A personal recommendation by the former AC Person now retired, (2) Continued conversation as to what would be done, how it was done, and a fixed price, (3) The amount of follow-up service for next five years with visits to check out the system for Air and Heat operations--included in the bid.
Saul made a semiannual inspection for operation of heating aspect, worked around our schedule and was a professional providing feedback on what was done. This twice yearly maintenance was included in the new installment of Air Conditioner and Heating Unit. I would gladly recommend 5-STARS!!

Vincent Kolbe

Can't say enough good things about this company. I purchased new A/C unit from them 1 year ago. Had a part go bad. Mind you this was a warranty issue. Five Star was there within the day. Fixed it in 3 days only because of getting the part. Tim and his crew are the best. Only wish I had my commercial units in AZ instead of CA they would service and maintain everything I have. Thank you Five Star Air Conditioning. Mr. Kolbe

Rhonda Deaton

Tony and Angela installed two new split system units (AC and Furnace) at my home today and were fantastic! They were efficient, worked well together and were super patient while I asked lots of questions. I will continue to use Five Star Air for all my HVAC needs!

Gentry McWherter

Five Star Air Conditioning was amazing! From the first call to get my unit replaced, they were on top of it. I received updates regularly, and my unit was installed within 24 hours. I highly recommend Tim and the crew for all of your HVAC needs!

Pat Shore

Responsive service had entire system replaced will never use another AC company would recommend them to anyone

Lee Stevens

Chuck came to our home to service our hvac. He came out the same day that we called. Chuck was on time, polite and respectful. The minimum fee was $59. Chuck discovered and fixed the problem quickly. He did a maintenance service, showed me photos and explained what he had done. I definitely would call these guys in the future!

carolyn varca

love this company! I highly recommend this company to anyone whom needs any HVAC services. This company is the best by far the best. Great install crew Tony and Ashley. As well as the service tech chuck, and the rest of the crew. You wont regret using this company.

Bruce Schureman

Excellent folks to deal with. Chuck was here on time, workmanship and personal attention were top notch. I would highly recommend to anyone needing ac service or installation.

Kimberly Troksa (Pawtentials Unlimited)

The 5 star team did a A/C duct, vent, and coil cleaning for me. The team was very professional, thorough, and friendly.

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