Benefit Air Conditioning LLC

This is the third year I used Benefit Air to do my annual AC checkup. Cole came out the first 2 years and was excellent. Very professional and thorough. This time we got Juan, who was every bit as good as Cole. He was prompt, had great communication about the appointment, calling to let me know he could be there before the appointment time. He was focused and thorough. Another great experience from Benefit Air!

After a crazy week I came home to a house that felt a little hotter than normal. It was a hot day for April 1st in Phoenix but nothing compared to our relentless Summer”s. I checked the thermostat and it read 78, although the Thermostat was set to 74. I checked a few things and realized we needed to call a Pro. We messaged Benefit Air at 1130 PM. Being Friday I wasn’t expecting a response til Monday though hopeful. I got a message first thing on Saturday and our Technician came out at 10 AM a prompt. Juan called in advance to let us know when he would be here, and was the Utmost professional. He communicated the issues, discussed pricing and options as soon as he diagnosed the problem. Juan Made our Air conditioning nightmare an easy fix. He was great. I will always recommend him and his company Benefit Air LLC to friends and family. He even showed me how our disconnect in the attic was hardwired incorrectly and sent me a picture. He went way beyond what I expected. He should get an 11 out of ten if possible.

Anthony is always great to deal with when setting up the appointments and always takes care of me. Caleb came out and did the maintenance for the heating unit and did a great job.

No matter which tech comes to service they are very professional. They explain what they are doing and answer any of my questions. Very pleased with their service

They did a great job servicing my AC and offering recommendations on maintaining it.

Benefit Air is my go-to AC crew. Our 25+ year old unit died during monsoon season and they were quick to come out, provide a quote, give their expert opinion AND provide us with a brand new unit in under a week during their peak season.

Of course, the salesman was nice (duh, you won't sell many units if you're mean). But, the true test of the company is their installation/repair crew. Each technician I have met has been extremely knowledgeable (I ask a lot of questions), friendly, and seems to genuinely care about what they're doing.

I highly recommend and will continue working with Benefit for my AC needs!

Updated. This review is just as valid as the day it was written, only now we have a seven year history with the company, and anticipate many more years of faithful service. We have and will continue to give their name to friends and neighbors.
——
We have used Benefit Air for many years now. Over this time, we have come to know probably most of their technicians, all of whom have been professional, knowledgeable, and honest. How honest? This company worked the numbers transparently and I would have no hesitation leaving my house with any of their work crew still there. How refreshing! We are always called in advance of their arrival and they are on time.

Anthony was prompt, professional, and courteous, working around my schedule and solving our immediate problem.

Our very old AC system was replaced, both roof AC unit and interior air handling unit. Benefit Air crew did a thorough and careful job, even adding extra reliability and control devices. We were very happy with their installation work.

Our air conditioner quit working on a Friday night and they had someone (Kyle) to our house the next day. The air conditioner had been worked on by another company the week prior and left a bit of a puzzle for Kyle to figure out, but he did. We are so grateful and blessed to have found you guys. Thank you so much.