Search

Amenities

  • Wheelchair accessible parking lot

Cooler Tymes LLC Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Zach Monroy

Mike with Cooler Tymes comes highly recommended. Our AC was not blowing air properly and we’ve had other AC guys out previously to see if they could fix it but they couldn’t. They tried troubleshooting and had ya replace parts that were not necessary.
Mike came in and after taking one look at it knew the issue. He even found other issues while working on our system and fixed them right up.
Him and his team definitely know what they are doing. Our AC is working great now.

Anthony Tadajewski

It was a pleasure having Mike come over and troubleshoot our air conditioning problems. Mike was very personable and well-trained in his profession. Mike was able to make time in his already busy schedule to get to us that day. Will definitely call Cooler Tymes in the future if any other problems arise.

Dayana Kim

We have been using Cooler Tymes as our go-to repair and maintenance provider for couple of years now. Mike was extremely helpful and professional, both times that we needed his services. We have bought A/C units from him twice and his prices were much better than anything else out in the market. My husband loved the job he did for us the first time, everything was explained thoroughly and done the right way, no shortcuts, the house was nice and cold and our electricity bill was dirt cheap for the size of the house we have (while we lived there). Now that we needed to replace a second unit, my husband didn't want anyone else other than Cooler Tymes to work with us. As a military family that is now stationed away from where the broken a/c was, we had the peace of mind that the job was going to be done well and fast (a/c broke down in the middle of summer, and tenants living in the house have babies, so we were really concerned). Mike was always easy to reach, whether it was through email or call or text, he was extremely flexible working with us, despite the fact of living out of town, we were able to negotiate and make the arrangements needed.
Do yourself a favor and give Cooler Tymes a call for your a/c needs.

Lars Torkelson

This is the second time in six years I’ve used Cooler Tymes to replace an AC unit and both times I’ve been extremely pleased with the price, very pleased with the work, professionalism and the efficiency of Mike and his crew’s work.
He outbid the next lower installer by $2700!
If you need HVAC work done, I highly recommend Cooler Tymes.

KBB BBK

When you call "Cooler Tymes" You don't get a recording or a "ditzy" receptionist, you get Michael ... every time. During the process of estimating, scheduling and completing the job I called Mike 5 or 6 times and he answered every time.

I got 3 estimates and Cooler Tymes was the first. I knew right from the beginning after talking with Mike and meeting and speaking with "Carlos" about the job and their "no-shortcuts" approach that I would be using "Cooler Tymes". Needless to say neither of the other two companies came close in pricing or customer service. I also was impressed with the level of enthusiasm both Mike and Carlos have for their business. They truly do appreciate their customers and you know it right from the start all the way through completion. It's funny, one of the other companies started upselling me on a new AC unit before he even gave me the estimate for the this current job, which by the way was simply duct replacement.

Sunday, the day after they finished and probably the first "day off" in weeks, Michael called me to make sure There were no issues that popped up over night (of course there wasn't) so I told him that there was some tiny pieces of insulation and debris being blown out of the registers, which of course is to be expected after a complete duct system replacement. He asked me if I wanted him to send someone out to deal with it. I'm telling you everyone on his team has this same approach to customer satisfaction. The place was so clean when they left you'd never know they were there.

The entire "Cooler Tymes" team is outstanding.

Laksono Fam

Our 5 ton AC unit went out a week ago and prior to calling them, I noticed they received high reviews from Angie's List (Service Award), Yelp, and Google so we decided to give them a try. I am glad that we did. Mike responded to my call within 20 minutes, something I did not expect. He was very honest and upfront with diagnosing the problem which in our case was the fan blower motor and the ac condenser. Honesty is a rare quality in most companies but it is good to know that there are a small handful of companies like Cooler Tymes that still believes in this principle. He advised that our best approach would be to replace our 5 ton with a new one. Mike offered us a fair price on a Lennox XP14 (14 Seers) unit. Our 5 ton unit was a builder's build from 2004. I was very impressed with the professionalism and workmanship that he and his crew had when installing our new unit. Once they took out the old unit, he and his crew pointed out the cause for our AC unit to go out which was the air handler blower in the attic had blown out which created a domino affect thus resulting in the loss of our 5 ton AC unit. I highly recommend Cooler Tymes. They are very kind, professional, honest, and knowledgeable in AC related issues. They are a company who looks out for their customers unlike others.

Rick Burns

These guys had the brand of AC I wanted which was I initially choose them but after I made the choice to go with them they went the extra mile. My AC was completely non functional and these guys came out and got it running enough to keep us cool until the one part that had to be ordered arrived. On install day they arrived on time, got the new system installed and cleaned up the insulation from the attic that had fallen.

Wendy Van Wie

Our a/c unit went out. We are nearing record heat and knew it would be a long shot to get someone out here same day. I called Cooler Tymes as a recommendation from my best friend who said Mike was awesome. I called and spoke with Mike at 7:23am and he said yes let's get you in between 1pm - 3pm. How awesome!. My husband took time off of work to hang out at home to wait for Mike or anyone from Cooler Tymes to show up. It was 10 minutes to 3 and no one had showed up. Called Mike to get an ETA. He said he was in Goodyear and could come after that but wasn't sure of a time. Said they got behind. I completely understand getting behind (and I told him this) and being busy this time of year from an a/c company. I respect that but I would have respected him more had he called to let us know they were running behind. Mike argued with me and said he didn't know anyone was taking the day off (and I don't normally tell someone I am taking time off of work to meet with them), I then said how else would we have let him in our home if no one was there. I said to him I get he is busy. I completely understand but a phone call would have been nice because a day has now been wasted and we could have found someone else. I let him know he had great reviews on Google, which is another reason I called him and he said, then leave me a bad review. So here you go Mike. Here is your bad review. The only reason you are getting a bad review is because of your customer service on the phone. I am not sure what kind of an a/c guy you are or how well your company would have taken care of us. I just know the disrespect I received on the phone.

ricky rind

I recently had Cooler Tymes (Mike Creco) install a new Lennox HVAC A/C system in my home. He was highly recommended by my neighbor. He did an excellent job very knowledgeable about today’s new systems. I would recommend Cooler Tymes for service or new installation. Mike is very forthcoming with information on the new systems that are being used today Suprise az

RICH M

Mike was my A/C guy and very knowledgeable in his field of profession. He answered all my concerning questions and is very communicative throughout the whole process and even after. I hope when using Cooler tymes services you have Mike, great guy!

Added addition. Was experiencing some heating issues, Mike was wonderful, kind, and hung out to figure out the problem. He did not just replace and leave. He tackled every problem and every solution.

Thank you again Mike. I highly reccomend him!

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload