Mason Pro Services

Bob is the Technician that services our campus and he always does an amazing job. He communicates well and takes the time to answer my questions and explains in detail what his findings are. We always get parts we need quickly, Bob understands we're a school and a down AC can be very uncomfortable for our staff and students. As a Facilities Manager having good vendors is so important and having Mason Pro Services to call when an AC unit goes down or the heat isn't working is imperative to the functionality of our campus. Bob always takes good care of us and our students and staff are so appreciative of him. The office staff at Mason Pro Services always does a great job of communicating which in return helps me to keep Teachers updated and at ease knowing their classroom AC units/heat will be up and running soon. When we see Bob pull up in his truck we know we are going to be taken care of. Thank you Mason Pro Services for always being a reliable vendor for my campus.

We had a tough clog in some old pipes. Mack was relentless on getting the job done right. It took 2 trips and a water jet but he was able to get the problem solved. He knew what he was doing and how to get it done!
Thank you!

Jeff the electrician tech arrived early. He already
had the parts needed to replace the electrical plug for my AC unit that burned the prong at end of the chord. He upgraded with a better wall outlet so I would not have any future issues. Great job. Highly recommend.

Tony was excellent. They got us in immediately. They came the next day after we called to see if we could get service. Our garbage disposal was not working. Our bathroom sink was leaking. Tony fixed them both for us in a very short period of time. We didn't have to wait for him to get parts. He already had what we needed. We will definitely use this company again. Thanks again.

Mason Pro Services responded so quickly when our AC unit went out a couple of years ago! They helped us with a new unit and have been servicing our ac ever since. Their customer service is excellent. The technician calls when he is on his way. I would highly recommend Mason Pro to everyone!

Fast, professional, and Christian was awesome.

John did an excellent job clearing up issues in our electrical panels. He was on time, professional and efficient.

I'm a realtor and had something arise during home inspection. Called to get a last minute appointment not only did they accommodate my tight timeline the Electrician John Bishop got to the property early and expedited my report! Thanks guys I highly recommend this professional team! Quick response, customer service is top notch! In my business that's priority! Thank you again!

If I can sum up this company in a phrase, it's that they "go over and beyond!" Whether it's electrical, AC, or plumbing their technicians are knowledgeable, have great customer services skills, and do more than what's expected of them. I got to meet with the owner Steven, and not only is he great to do business with, he's a person whose character is outstanding and somebody who honestly cares for his customers. You can not go wrong with choosing Mason PRO Service!

Great company, on time, fair pricing and informative tech. Would definitely recommend!