Emergency Air Heating and Cooling

Jonathan was perfectly wonderful. He was polite, knowledgable, friendly and informative. I am also requesting that be the technician sent to my house eact time. He deserves a raise
Anne Chapman

Normally you would not request a maintenance on an AC unit for a new build home that is less than one year old. Then again this was a D.R Horton build. Sure glad we did, to find out they miswired the AC cutoff switch in the attic amd the AC compressure is o er amped by 16 AMPS!! Means it will burn out faster and cost more to run. Very grateful to Emergency Air for the inspection to discover more of D.R. Hortons screw up on sub par quality of services.

Rich did a fine job in performing the annual maintenance. Since the noise problem began just recently, I'm not convinced that it is duct problem. I understand the need to consider some duck improvement, but I would not proceed in that direction just yet. My reason for Rich's visit was to determine if we had a mechanical problem that would potentially put the system at risk of failure. I'm glad there is no immediate act required. In that it is clearly an air flow problem, I'm going to change the filter to a higher quality product to see if it has any effect in reducing the noise. I will review this report with the incoming new owner leave it to his discretion on next steps,

We use Emergency Air for our spring and fall HVAC maintenance. Rich showed upon time. He was thorough and efficient. We’re all set for the summer heat!

Our technician, Jonathon, was very professional and helpful. He fixed our capacitor quickly, and got our A/C working again.

Nicholas was courteous and professional and thoroughly explained everything that needed to be done. I was just slightly disappointed when he mentioned he couldn’t get the hose to the other unit for a proper cleaning which is what I’m paying for ?

I requested a service appointment for an inoperative heating unit on-line, and in short order Stacey called and scheduled an appointment for me later on the same afternoon. I was pleasantly surprised the appointment would be that same day, which was a Saturday.
Pat was the service technician and he found the problem quickly and repaired a shorted wire. I know how hard those kinds of malfunctions can be to find, so we were very satisfied.

Johnathan is Very efficient . We Annually complete this process. Jonathan is professional and friendly, he explains everything clearly to you . Great guy great company.

Thanks Rich for your prompt troubleshooting and service! You found the problem fast and gave me a few options for next steps. You guys are great!

Extremely happy with the service I was given. Have used them twice and would highly recommend them. I was told by Penguin Air my TXV replacement was on backorder and would take 4-6 weeks to get, while Emergency Air got the part and had it replaced in 4 days! They actually ended up having the wrong part sent to them and were able to search the valley for the right part and had it installed that same day. My tech even came in the afternoon at the hottest part of the day and had it done in only 2 hours. They also offered me competitive pricing and am extremely happy with the quality of work this company has provided.