Emergency Air Heating and Cooling

We met with Eric about our 2 A/C units and he was so thorough that he spent about three hours going through the outdoor units and the inside transfer systems. Highly recommend Eric and emergency air. Completely trust the advice and the work that was done.

I thought I had an emergency due to a new noise and interior lights flickering when the unit came on. This company came right out within six hours, reviewed everything patiently with me and shared that the circuit breakers were 50 A where is they needed to be 60. By changing the circuit breakers I should have no future problem. the service man was so kind and patient, did people on the telephone were wonderful right to the point and followed up as they promised. I cannot recommend this company highly enough

Don't trust these people!! I was told that I had mold in my AC unit. The technician tried to use fear and intimidation to get me to make an on the spot decision, he wanted to replace the unit the next day at a cost of over $14,000. When I asked about the option of treating the mold with UV lighting, he raised his voice and spoke to me in a very condescending manner, questioning my considering of the UV light. I held the technician accountable for the way he was speaking to me and told him that he was working his way right out my door with the way he was treating me. I turned to Viking Heating and Air Conditioning and was treated so well. Technicians Owen and Neno were friendly, professional and knowledgeable. A UV ozone light was installed, the unit was cleaned and received a good bill of health, no need to replace the unit saving me thousands of dollars.

Emergency Air, you can try to explain yourself away in your response, sorry, the damage is done.

Broc was really great. He took detailed video of my AC unit and explained exactly what was there and what he was going to do. Very polite and professional.

Jonathan was great! He explained everything to me, fixed my ac, and was very friendly. Hard to find guys you can trust but I'd definitely recommend emergency air to anyone. Outstanding!

Can only say positive things and what a great job done. Needed annual check and from complete diagnosis Identified an area of concern I did not realize was going bad. Unit runs way smoother and efficiently!! High recommend.
Thank you !!!

I've had some really bad experiences with companies in the past including one that went belly up while I had a multiyear contract. Emergency Air has been wonderful. Really appreciate being able to trust them and know they will go out of their way to be responsive for me.

Courteous technicians. Cleaned up expertly. Efficient
Cannot comment on whether it was a good deal or not because I did not get a chance to shop around. I believe they are a veteran owned company, they have a heros program which on face value is a good deal.

I felt betrayed by this company. I called and let him know that I found their advertisement in a flyer in the paper. They asked me several questions and I answered them including if it was a single story two story. I work nights and unable to accommodate morning sessions and have only a small window of opportunity for them to come to service my heating and air conditioning unit. They sent a service rep that had a ladder that was too short for a two-story unit. He told me that they could send out somebody with a taller ladder or probably a team of two people to do so. When I called to reschedule, because I was unable to accommodate further that day, she said that they were not going to be able to do any service work on this unit. Evidently they do not cater to people who work evenings and have tight schedules. I guess you have to work around their time frame not yours. I would not recommend this company if you have any specific demands.

Pat did a wonderful job completing my annual A/C maintenance. The company is working hard to provide exceptional customer service. I experienced some less than good service in the past and those problems have been corrected.