Aux Home Services

Wow Billy Brown was amazing! So informative and explained everything that was going with my AC unit very well. He cleaned and tuned my unit, and I will definitely be recommending and using him again!

Just had my AC repaired again, Walter Lawson helped fix my AC very quickly and he was very informative and helpful. I appreciate the repair.

Everything was great,, was able to keep my ancient system running yet again.

Christian and Josh were very professional and completed an entire HVAC installation in just a few hours

Nick F was great. Fast good service! Fixed my issues quick.

James Weaver, service was awesome, he pointed things out that I wasn't aware of, dealing with the blower located in my basement informing me of how to manage the issue for my down stairs he was very efficient, as well as detailed in explaining some issues I had, it was a pleasure having AUX to send him out to service my home. If possible I would prefer he service my home everytime. Thanks James for the awesome service.

I called on the Tuesday before Christmas and the next day Johnathan arrived. He did the best he could with the equipment he had but what was a very slow running drain became totally stopped. I was promised service the next day when a camera was available. Thurday -nothing. Friday I was promised someone (Christmas Eve) first thing and got an email that James would arrive soon. That afternoon I got a call that that too would not happen and I would be put on the list for first thing Monday. On Monday afternoon I got a call that the best they could do was first thing Wednesday. I reluctantly agreed but stated that I had my doubts that would happen. Tuesday night I got a text reminding me they woul be here Wed morning. At 11:30 I got a call that a technician was on the way. At 1:29 Wed afternoon Johnathan arrived and we discussed that he would start back and find what he expects to be a crushed pipe but this late in the day he did not have time to complete the job and further could not 100% promise that someone would be back the next day. At that point, I paid for what work had been done and cut my losses. I will
be calling a reputable firm to finish the job.

Yes this is a one star review and it should be less except for Jonathan. I feel he did his best, was totally honest and up front with me and unlike the scheduling people and management was a pleasure to deal with.

He was great - very knowledgeable, helpful and kind. Highly recommend!!!

They were extremely understanding when we called about our AC. They scheduled us quickly. They kept in contact with us about when our technician would arrive, and he was wonderful when he did arrive. I'd call them again!

I called late Wednesday and they had Antonio over first thing Thursday morning. Had a leaky bath spout and I had already replaced the cartridge. He had it repaired in an hour. Great job. Highly recommend.

Walter Lawson arrived on time and explained everything he was going to do prior to doing anything. He came across a problem with the thermostat, he explained the problem with the thermostat and offered a solution. He explained the the plan for service which is a great deal. I am quite pleased with the service Walter provided today! Highly recommend!!!