Phil & his team at AUX not only provided a quality product - but at an affordable price with extremely quick turnaround. His team were extremely thorough and I could not be more pleased with the end result.
Derrick was very friendly and professional. He talked me through all of my options and explained everything to me in a way that made me be able to understand the impact that it would have on my unit and why it was so important. I am happy with the service that I was provided.
Technician was excellent: engaging; patiently and knowledgeably answered questions; explained what he was doing and the rationale for my two repairs. I would want Mr. Tillison to be assigned to my next service call.
From the 1st phone call with Mary, I have had a good experience. She is very friendly, knowledgeable, helpful and delivers good customer service. Something that is hard to find these days. The dispatch ladies were all friendly & helpful as well. Vince was very helpful & knowledgeable. I signed up for the VIP package with him after having been told about it by Mary. Chris who came to service my A/C was also quite nice & helpful. Awaiting my plumber to be scheduled now. Again, thanks for everything & becoming a part of the family.
Walter was very professional came in went straight to work. Was very nice very repectful. Will ask for him anytime we need Aux to repair our A C. Great company very reasonably priced. Give them a try they have several services all in one company.
The service done by Nick was great. He was very professional, polite, and friendly. Also very knowledgeable about any questions I had. Love their service agreement plan that was offered. When trying to find someone to do any work around my home I usually have to hippie the people will answer their phone, not with this company. They were excellent in communicating to me when the tech would be arriving. Highly recommend this company. Thanks
i was having the worst day ever - you know the kind - no coffee, car won't start, had to beg a ride from the general contract. We got back and as I was about to drink my coffee, the doorbell rang. I was not ready to like the person outside. It was Derrick from AUX. He gave great service at a fair price, some advice to keep my older furnace working but most of all, his attitude changed my day. He was genuinely nice, funny, grateful for his blessings (ask about his son! Any mom's heart will melt). But the closer for me was the work at the price. It was great (but not as good as that coffee!) AUX changed my entire day! (10 out of 10)
Had another great experience with AUX today. Our technician was professional and friendly, services were affordable, and we got high quality work done. Also, I loved how they send a picture of the technician who is coming with their name and background check date. It just adds additional peace of mind with people coming into your home. Overall, would recommend them for any AC, electrical, or plumbing work.
They were able to come out the same day as my issue and get it fixed the very next morning. Nick educated us about the issue and gave different options for repairing. Fast, efficient, and professional service provided! If problems arise in the future, I will definitely call AUX!
William Weatherly
Phil & his team at AUX not only provided a quality product - but at an affordable price with extremely quick turnaround. His team were extremely thorough and I could not be more pleased with the end result.
Koty Lowe
Derrick was very friendly and professional. He talked me through all of my options and explained everything to me in a way that made me be able to understand the impact that it would have on my unit and why it was so important. I am happy with the service that I was provided.
ch3rryh177
Technician was excellent: engaging; patiently and knowledgeably answered questions; explained what he was doing and the rationale for my two repairs. I would want Mr. Tillison to be assigned to my next service call.
Beverly Campos
From the 1st phone call with Mary, I have had a good experience. She is very friendly, knowledgeable, helpful and delivers good customer service. Something that is hard to find these days.
The dispatch ladies were all friendly & helpful as well. Vince was very helpful & knowledgeable. I signed up for the VIP package with him after having been told about it by Mary.
Chris who came to service my A/C was also quite nice & helpful.
Awaiting my plumber to be scheduled now.
Again, thanks for everything & becoming a part of the family.
Mike Carr
Walter was very professional came in went straight to work. Was very nice very repectful. Will ask for him anytime we need Aux to repair our A C. Great company very reasonably priced. Give them a try they have several services all in one company.
Lora Ramey
The service done by Nick was great. He was very professional, polite, and friendly. Also very knowledgeable about any questions I had. Love their service agreement plan that was offered. When trying to find someone to do any work around my home I usually have to hippie the people will answer their phone, not with this company. They were excellent in communicating to me when the tech would be arriving. Highly recommend this company. Thanks
Robin Scott
i was having the worst day ever - you know the kind - no coffee, car won't start, had to beg a ride from the general contract. We got back and as I was about to drink my coffee, the doorbell rang. I was not ready to like the person outside. It was Derrick from AUX. He gave great service at a fair price, some advice to keep my older furnace working but most of all, his attitude changed my day. He was genuinely nice, funny, grateful for his blessings (ask about his son! Any mom's heart will melt). But the closer for me was the work at the price. It was great (but not as good as that coffee!) AUX changed my entire day! (10 out of 10)
AMBER TOLBERT
Had another great experience with AUX today. Our technician was professional and friendly, services were affordable, and we got high quality work done. Also, I loved how they send a picture of the technician who is coming with their name and background check date. It just adds additional peace of mind with people coming into your home. Overall, would recommend them for any AC, electrical, or plumbing work.
Meagan Whatley
They were able to come out the same day as my issue and get it fixed the very next morning. Nick educated us about the issue and gave different options for repairing. Fast, efficient, and professional service provided! If problems arise in the future, I will definitely call AUX!
Jeanell Sowder
Our technicians Walter and Chris were awesome. Professional, knowledgeable and extremely nice.